Scope
Reference
2025 - 1068
Description
Citizen would like to appoint a third-party provider to conduct a Culture Audit to determine Citizen's culture maturity. The audit will be an advisory review, an assurance opinion will not be provided. The objective is to obtain advisory recommendations for management to consider and to inform the ongoing development of the culture and people approach and enhance what is already in place. The estimated value of the Project is between £20,000 - £40,000. The Agreement will be designed to stimulate a collaborative working environment between the parties and, amongst other things, encourage excellent performance measured against agreed key performance indicators.
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Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated.
Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.
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You must upload your bid by using the `Attach Documents` button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.
Total value (estimated)
- £0 including VAT
Below the relevant threshold
Contract dates (estimated)
- 2 March 2026 to 1 September 2026
- Possible extension to 1 March 2027
- 1 year
Description of possible extension:
Initial 6 month term, which may be extended by a further 6 month period.
Main procurement category
Services
CPV classifications
- 79212000 - Auditing services
- 79414000 - Human resources management consultancy services
Contract locations
- UKG3 - West Midlands
Participation
This procurement is reserved for
UK suppliers
Submission
Enquiry deadline
19 December 2025, 5:00pm
Tender submission deadline
19 December 2025, 5:00pm
Submission address and any special instructions
https://in-tendhost.co.uk/citizenhousing/aspx/Home
Invite Only Procedure - via In-Tend.
Tenders may be submitted electronically
Yes
Award criteria
Price per Quality Point (PQP) - The bidder's submitted cost is divided by their total weighted score to calculate their PQP score, the lowest score is the best.
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Citizen Housing Group Ltd
- Charity Commission (England and Wales): 8181
4040 Lakeside
Birmingham
B377YN
United Kingdom
Region: UKG32 - Solihull
Organisation type: Public authority - sub-central government