Section one: Contracting authority
one.1) Name and addresses
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
St Nicholas Hospital, Jubilee Road
Newcastle Upon Tyne
NE3 3XT
Contact
Gill Keane
Telephone
+44 7825054205
Country
United Kingdom
Region code
UKC - North East (England)
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Neurodivergence Support to Staff Wellbeing Hub
Reference number
C404366
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Neurodivergence support to the NENC Staff Wellbeing Hub
two.1.5) Estimated total value
Value excluding VAT: £40,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
UKC22
two.2.4) Description of the procurement
The North East and North Cumbria Staff Mental Health and Wellbeing Hub is seeking to work with an organisation to deliver a short-term contract until November 2026 that could mobilise straight away.
We are seeking an organisation provided by staff with lived experience who are neurodivergent. This organisation would need to demonstrate proven expertise and experience of delivering training and peer-guided services to NHS and other sector staff both within the North East and North Cumbria region and nationally. It would need to demonstrate clinical, professional and contemporary research experience in the field of supporting health and social care staff. It would need to include clinical accredited health professionals who are neurodivergent with high-level expertise of communication in neurodivergent staff.
The service would deliver a rolling programme of small peer-guided groups for neurodivergent staff to over 100 staff over the contract. These groups would involve exploration, psychoeducation and steering. We would also require training for line managers in person backed up with the develop of bespoke digital resources. There would also be training face to face for Staff Wellbeing Hub staff and other occupational health and wellbeing staff in the region.
All training would need to be delivered both online and face to face in the North East and North Cumbria.
We would require the provider to demonstrate an excellent understanding and previous work with the health and social care workforce in the North and North Cumbria, and an expert understanding of occupational health, return work and access to work processes in the region.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £40,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
Accelerated procedure
Justification:
Timescales are reduced as allowed under PSR Competitive Process of which this opportunity qualifies.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
10 December 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
15 December 2025
Local time
1:00pm
Place
Procurement Team, Arran House, St Nicholas Hospital, Jubilee Road, Gosforth, Newcastle Upon Tyne, United Kingdom, NE3 3XT
Information about authorised persons and opening procedure
Tenders will be opened by member of Procurement Team
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The tender documents will be live to access on the system estimated 27 November 2025, please don't rely on Expression of Interest. It is the Supplier responsibility to obtain the documents from the system when they are live.
The tenders will be assessed by the department responsible for managing the contract, with oversight from other internal stakeholders such as procurement. A consensus meeting/s will be held to agree comments and scoring and other compliance checks will be carried out before making a recommendation for award.
six.4) Procedures for review
six.4.1) Review body
NTW Solutions Limited
Arran House, St Nicholas Hospital, Jubilee Road, Gosforth
Newcastle Upon Tyne
NE3 3XT
Country
United Kingdom
Internet address
https://www.ntwsolutions.co.uk
six.4.2) Body responsible for mediation procedures
Centre for Effective Dispute Resolution
70 Fleet Street
London
EC4Y 1EU
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
NTW Solutions Limited
Arran House, St Nicholas Hospital, Jubilee Road, Gosforth
Newcastle Upon Tyne
NE3 3XT
Country
United Kingdom