Scope
Reference
LMU2025-1901
Description
The supplier shall provide a comprehensive Enquiry
Management Service to support students who experience
issues or require assistance related to hardware, mobile
services, or associated logistics. This service must be
designed to ensure a responsive, accessible, and student friendly experience.
Contract 1. QMinder Consultancy Support
Supplier
Contract value
- £26,000 excluding VAT
- £31,200 including VAT
Below the relevant threshold
Date signed
1 August 2025
Contract dates
- 1 August 2025 to 1 August 2026
- 1 year, 1 day
Main procurement category
Services
CPV classifications
- 71356200 - Technical assistance services
- 71356300 - Technical support services
Procedure
Procedure type
Below threshold - without competition
Supplier
QMINDER LIMITED
20-22 Wenlock Road
London
N1 7GU
United Kingdom
Email: info@qminder.com
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. QMinder Consultancy Support
Contracting authority
LONDON METROPOLITAN UNIVERSITY
- Companies House: 00974438
- Public Procurement Organisation Number: PWRV-6768-MQCM
London Metropolitan University
London
N7 8DB
United Kingdom
Email: strategic-procurement@londonmet.ac.uk
Website: https://www.londonmet.ac.uk/
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - sub-central government