Scope
Reference
2025-097
Description
Milton Keynes City Council ('the Council') is currently out to tender for the provision of a Medication Administration Service.
Central and North West London NHS Foundation Trust and Milton Keynes City Council are working together to commission Medication Administration services for residents in Milton Keynes, where requiring support to safely administer their medication is an identified need.
Medicines support is any support that enables a person to manage their medicines. This covers prompting or reminding people to take their medicines; helping people remove medicines from packaging; and administering some or all of a person's medicines.
Referrals for the service will come from CNWL District Nurse team only and could be located anywhere within Milton Keynes.
Any prospective Providers will be registered with CQC, with the registered office located in Milton Keynes. The provider will be rated 'Good' or 'Outstanding' in all domains (safe, effective, caring, responsive and well led) at their most recent inspection. There must be no CQC enforcement notices in place.
This procurement is being run via the open procedure under the Light Touch Regime.
The Council proposes to enter into a contract that will be for an initial term of 3 years with an option for the Council to extend for 2 years with the successful tenderer (Service Provider).
Tender submissions must be returned electronically via the Authorities e-tendering portal In-Tend: https://in-tendhost.co.uk/milton-keynes/aspx/Home as per the prescribed instructions in the tender documentation.
Deadline for submissions of the tender will be 12 Noon on the 21st August 2025.
Contract 1. Medication Administration Service
Supplier
Contract value
- £1,311,557.08 excluding VAT
- £1,311,557.08 including VAT
Above the relevant threshold
Award decision date
11 November 2025
Date assessment summaries were sent to tenderers
26 November 2025
Standstill period
- End: 8 December 2025
- 8 working days
Earliest date the contract will be signed
19 December 2025
Contract dates (estimated)
- 26 January 2026 to 25 January 2029
- Possible extension to 25 January 2031
- 5 years
Description of possible extension:
2 year optional extension
Main procurement category
Services
CPV classifications
- 85312000 - Social work services without accommodation
Contract locations
- UKJ12 - Milton Keynes
Information about tenders
- 10 tenders received
- 7 tenders assessed in the final stage:
- 7 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 6 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
HANDS IN HARMONY HOME CARE SERVICES LIMITED
- Companies House: 06661909
- Public Procurement Organisation Number: PJBC-5348-GWRY
6 Warren Yard
Milton Keynes
MK12 5NW
United Kingdom
Email: info@handsinharmony.co.uk
Website: http://www.handsinharmony.co.uk
Region: UKJ12 - Milton Keynes
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Connected people/organisations:
Terence Christopher Turner: July 1960 - Director
Contract 1. Medication Administration Service
Contracting authorities
Milton Keynes City Council
- Public Procurement Organisation Number: PLDZ-6131-PWZH
Civic Offices, 1 Saxon Gate East
Milton Keynes
MK9 3EJ
United Kingdom
Contact name: Procurement Team
Telephone: 01908 691691
Email: corporateprocurement@milton-keynes.gov.uk
Website: https://www.milton-keynes.gov.uk/
Region: UKJ12 - Milton Keynes
Organisation type: Public authority - sub-central government
CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST
- NHS Organisation Data Service: RV3
- Public Procurement Organisation Number: PQNQ-2236-WRPR
Trust Headquarters 350 Euston Road, Regent's Place
London
NW1 3AX
United Kingdom
Email: cnwl.bids.cnwl@nhs.net
Website: http://www.cnwl.nhs.uk/
Region: UKI31 - Camden and City of London
Organisation type: Public authority - sub-central government