Contract

Service Now License Renewal

  • ASTER GROUP LIMITED

F03: Contract award notice

Notice identifier: 2025/S 000-077107

Procurement identifier (OCID): ocds-h6vhtk-05e8df

Published 26 November 2025, 10:16am



Section one: Contracting authority

one.1) Name and addresses

ASTER GROUP LIMITED

Sarson Court

Devizes

SN102AZ

Contact

Victor Ayaga

Email

aster.procurement@aster.co.uk

Telephone

+44 7388370311

Country

United Kingdom

Region code

UKK15 - Wiltshire CC

Companies House

IP29573R

Internet address(es)

Main address

https://www.aster.co.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Service Now License Renewal

Reference number

CAS-01192-D9F2B7

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

ServiceNow License Renewal to support critical IT service management, automation, and integration across the organisation.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £721,622.16

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Aster Group has been a long-standing customer of ServiceNow, using the platform for over nine years to support critical IT service management, automation, and integration across the organisation. The current three-year licensing agreement is due to expire on 30 December 2025. To ensure business continuity and compliance with contractual and regulatory requirements, this project covers the renewal of Aster's ServiceNow licenses for a further three-year term.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 028-081574


Section five. Award of contract

Title

Service Now License Renewal

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

31 October 2025

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

CONSTELLIA PUBLIC LTD

London

W1W5AB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

08664789

Internet address

https://www.constellia.com/

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £721,622.16

Total value of the contract/lot: £721,622.16


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court

London

Country

United Kingdom