Scope
Description
To provide specialist loss adjusting services for the provision of policy liability and quantum investigations for Network Rail Infrastructure Limited.
The categories of claims are detailed below:
- Property Damage (claims from £2,000,000 to £75,000,000)
- Business Interruption (claims from £2,000,000 to £75,000,000)
- Industry Property Liability Claims (claims from £250,000 to £5,000,000)
This contract may also include future Great British Railways and/or Department for Transport Operator requirements following rail reform.
Total value (estimated)
- £2,000,000 excluding VAT
- £2,400,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 May 2026 to 29 May 2029
- Possible extension to 29 May 2031
- 5 years
Description of possible extension:
12 months + 12 months
Main procurement category
Services
CPV classifications
- 66519500 - Loss adjustment services
- 66510000 - Insurance services
Contract locations
- UK - United Kingdom
Submission
Enquiry deadline
5 December 2025, 11:59pm
Submission type
Tenders
Tender submission deadline
22 December 2025, 11:59pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
13 April 2026
Recurring procurement
Publication date of next tender notice (estimated): 25 January 2031
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Technical | Quality | 70% |
| Commercial | Price | 30% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Competitive flexible procedure description
2 stage process
Stage 1) Combined PSQ and ITT
Stage 2) BAFO negotiation round
Contracting authority
NETWORK RAIL INFRASTRUCTURE LIMITED
- Public Procurement Organisation Number: PNZN-9524-VCQJ
Waterloo General Office
London
SE1 8SW
United Kingdom
Contact name: Jack Spence
Email: jack.spence2@networkrail.co.uk
Website: https://www.networkrail.co.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government