Award

Qualtrics Employee Engagement Tools

  • HM Revenue & Customs

UK6: Contract award notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-076663

Procurement identifier (OCID): ocds-h6vhtk-05e7d7 (view related notices)

Published 24 November 2025, 5:44pm



Scope

Description

The provision of Employee Experience and Engagement Tools, across a one year initial term, at a value of £1,916,104.25 excluding VAT and £2,299,325.10 including VAT. The above figures include the initial term of one year, plus the one year optional extension.


Contract 1. Qualtrics Employee Engagement and Experience Tools

Supplier

Contract value

  • £1,916,104.25 excluding VAT
  • £2,299,325.10 including VAT

Above the relevant threshold

Award decision date

24 November 2025

Standstill period

  • End: 4 December 2025
  • 8 working days

Earliest date the contract will be signed

5 December 2025

Contract dates (estimated)

  • 17 December 2025 to 16 December 2026
  • Possible extension to 16 December 2027
  • 2 years

Description of possible extension:

One year optional extension.

Main procurement category

Services

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support

Contract locations

  • UK - United Kingdom

Procedure

Procedure type

Direct award


Supplier

Qualtrics

  • Public Procurement Organisation Number: PCJD-7824-MQRZ

Costello House, 1 Clarendon Row

Dublin

D02 TA43

Ireland

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Supported employment provider: No

Public service mutual: No

Contract 1. Qualtrics Employee Engagement and Experience Tools


Contracting authority

HM Revenue & Customs

  • Public Procurement Organisation Number: PVMW-8599-JZNJ

100 Parliament Street

London

SW1A 2BQ

United Kingdom

Region: UKI32 - Westminster

Organisation type: Public authority - central government