Scope
Reference
GEL-ST-25136
Description
Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support.
Contract 1
Supplier
Contract value
- £2,420,000 excluding VAT
- £2,904,000 including VAT
Above the relevant threshold
Award decision date
20 November 2025
Date assessment summaries were sent to tenderers
24 November 2025
Standstill period
- End: 4 December 2025
- 8 working days
Earliest date the contract will be signed
5 December 2025
Contract dates (estimated)
- 8 December 2025 to 7 December 2027
- Possible extension to 7 December 2028
- 3 years
Description of possible extension:
The contract may be extended by up to 12 months at the discretion of the Buyer.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The contract will contain provision for additional optional modules for the ITSM and CMDB solutions beyond the minimum requirements to meet the project needs. These additional optional modules may be added at the Buyer's discretion.
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Information about tenders
- 15 tenders received
- 6 tenders assessed in the final stage:
- 4 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 5 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Supplier
COGNIZANT WORLDWIDE LIMITED
- Companies House: 07195160
- Public Procurement Organisation Number: PLNV-6475-MRXW
280 Bishopsgate
London
EC2M 4AG
United Kingdom
Email: inquiryPSandHealth@cognizant.com
Website: http://www.cognizant.com
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
GENOMICS ENGLAND LIMITED
- Companies House: 08493132
- Public Procurement Organisation Number: PBTW-5897-QJGY
Level 21 One Canada Square
London
E14 5AB
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government