Scope
Reference
TWC001199
Description
Telford & Wrekin Council are looking to receive applications from Providers to join a multi-provider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations.
We want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service.
The services we intend to commission are intended for adults, but it is expected that providers, where appropriate have the correct registration to support young adults during transition and working in line with the Preparing for Adulthood (PfA) principles and support delivery of outcomes around employment and training, friendships, relationships and communities, independent living and good health.
The services will be split into 4 Lots covering increasing levels of need and complexity.
Commercial tool
Establishes an open framework
Total value (estimated)
- £65,000,000 excluding VAT
- £78,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- 2 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKG21 - Telford and Wrekin
Lot 1. Living Well
Description
Community Led support (including that delivered by partners in the Voluntary and Community Sector)
Living Well forms the basis of all Lots.
The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live.
This is not typically regulated provision and is provided to people with:
● Learning disabilities
● Autism
● Mental Health
● Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Lot value (estimated)
- £65,000,000 excluding VAT
- £78,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Regulated Community Support
Description
For people with moderate level needs.
This includes regulated provision in relation to:
• Learning disabilities
• Autism
• Mental health
• Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Lot value (estimated)
- £65,000,000 excluding VAT
- £78,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Specialist Complex Community Support
Description
Support for people with high level support needs.
This includes provision for people with:
• Learning disabilities
• Autism
• Mental health
• Acquired Brain Injury
• Overnight support
In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis.
The value of the Framework will be shared across all Lots.
Lot value (estimated)
- £65,000,000 excluding VAT
- £78,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Residential Services
Description
For people requiring specialist Residential Services.
● Learning disabilities
● Autism
● Mental health
● Acquired Brain Injury
The value of the Framework will be shared across all Lots.
Lot value (estimated)
- £65,000,000 excluding VAT
- £78,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
31 March 2028
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Further information about fees
For Further information, please see Tender Documents
Framework operation description
The framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.
We intend to reopen the framework after six months and again after Year 1.
There are no limits on the number of providers that may join The Specialist Care Framework.
Tenderers who are unsuccessful in the first round of evaluations may resubmit when the Framework reopens.
The Tender Response Documents allows Tenderers to provide evidence of their capability to undertake the service(s) and also to address how the service itself will be provided.
For information regarding the Evaluation of Tenders, please see Tender Documents
Award method when using the framework
With competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot 1. Living Well
Lot 2. Regulated Community Support
Lot 3. Specialist Complex Community Support
Lot 4. Residential Services
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
2 January 2026, 12:00pm
Submission type
Tenders
Tender submission deadline
13 January 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
24 February 2026
Recurring procurement
Publication date of next tender notice (estimated): 24 May 2026
Award criteria
| Name | Description | Type | Order of importance |
|---|---|---|---|
| Quality Compliance | The bidder must demonstrate the ability to deliver high-quality services as specified in the tender documents. This includes: • Evidence of service delivery standards and performance monitoring... |
Quality | 1 |
| Regulatory Compliance | For services involving regulated health or social care activities, the successful provider must hold current registration with the Care Quality Commission (CQC) in accordance with the Health and... |
Quality | 2 |
Other information
Payment terms
For details of Payment Terms, please see Tender Documentation.
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Competitive flexible procedure description
This Procurement is being conducted by Telford & Wrekin Council (the Council) in accordance with the Procurement Act 2023 using the Competitive Flexible Procedure.
The Specialist Care Framework is a two-stage process and is run as a completely electronic process using the Authorities' eSourcing solution (In Tend).
The framework is anticipated to commence on 1st April 2026 and will continue for a period of two year(s) (24 months) unless terminated in accordance with the Terms and Conditions of Contract.
We intend to reopen the framework after six months and again after Year 1.
For further information, please see Tender Documents.
Contracting authority
Borough of Telford & Wrekin
- Public Procurement Organisation Number: PHHD-5776-GZNN
Darby House, Telford Town Centre, Lawn Central,
Telford, Shropshire
TF3 4JA
United Kingdom
Region: UKG21 - Telford and Wrekin
Organisation type: Public authority - sub-central government