Three Year ICT Managed Service Contract 2026-2029

  • Southside Housing Association Ltd

F14: Notice for changes or additional information

Notice identifier: 2025/S 000-076338

Procurement identifier (OCID): ocds-h6vhtk-05d7eb

Published 24 November 2025, 10:25am



Section one: Contracting authority/entity

one.1) Name and addresses

Southside Housing Association Ltd

135 Fifty Pitches Rd, Cardonald

Glasgow

G514EB

Contact

Liz Bowden

Email

lbowden@southside-ha.co.uk

Telephone

+44 1414221112

Country

United Kingdom

NUTS code

UKM82 - Glasgow City

Internet address(es)

Main address

http://www.southside-ha.org

Buyer's address

https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12222


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Three Year ICT Managed Service Contract 2026-2029

two.1.2) Main CPV code

  • 50312000 - Maintenance and repair of computer equipment

two.1.3) Type of contract

Services

two.1.4) Short description

The contract will be for the provision of Southside Housing Association’s Managed ICT Service. This includes our main office at 135 Fifty Pitches Road, Glasgow; our subsidiary office at 435 Shields Road, Glasgow and our mobile working staff who use tablets and phones while out in our estates and in residents’ homes. You will work in partnership with the small IT Team to ensure the annual cycle of ICT support and management, installation and administration of Microsoft and Windows Licences, hosting of 21 servers and management of 3CX phone system. The Association owns its ICT infrastructure and hardware. It leases servers from our current IT Managed Service provider. It leases telecommunication lines and, in some instances, uses the servers hosted by software database providers. A scope of works is listed in Document B. A brief outline of Southside’s infrastructure is in Document C.

The commencement date of the contract is 1st February 2026. The contract will be for 3 years from the commencement date with the option to extend the contract by two further years in 1 + 1 year (12 month) increments, agreeable to both parties.


Section six. Complementary information

six.6) Original notice reference

Notice number: 2025/S 000-070061


Section seven. Changes

seven.1) Information to be changed or added

seven.1.2) Text to be corrected in the original notice

Section number

IV.2.2

Place of text to be modified

Time limit

Instead of
Date

1 December 2025

Local time

12:00pm

Read
Date

3 December 2025

Local time

12:00pm

Section number

IV.2.6

Place of text to be modified

Minimum time frame during which the tenderer must maintain the tender

Instead of
Date

27 February 2026

Read
Date

2 March 2026

Section number

IV.2.7

Place of text to be modified

Conditions for opening of tenders

Instead of
Date

1 December 2025

Local time

12:00pm

Read
Date

3 December 2025

Local time

12:00pm

seven.2) Other additional information

Extension to the tender period requested by a bidder