Scope
Reference
NCCT43268
Description
Norfolk County Council has appointed a supplier to provide cloud backup solution for 115 sites.
This service will be provided to establishments with an ICT Solutions support contract or in some cases non-contract customers who wish to purchase a backup solution from ourselves.
Please note
Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.
Contract 1. Cloud back up services
Supplier
Contract value
- £32,964 excluding VAT
- £39,556.80 including VAT
Above the relevant threshold
Award decision date
20 November 2025
Date assessment summaries were sent to tenderers
20 November 2025
Standstill period
- End: 2 December 2025
- 8 working days
Earliest date the contract will be signed
5 December 2025
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- Possible extension to 31 January 2031
- 5 years
Description of possible extension:
At the Council's discretion.
Main procurement category
Services
CPV classifications
- 72910000 - Computer back-up services
Information about tenders
- 5 tenders received
- 5 tenders assessed in the final stage:
- 4 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 4 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Rydal Communications limited
- Companies House: 06738960
Elwes House 19 Church Walk
Peterborough
PE1 2TP
United Kingdom
Email: n.nania@rydal-group.co.uk
Region: UKH11 - Peterborough
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Cloud back up services
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government