Scope
Reference
TWC001243
Description
Telford & Wrekin Council are inviting the market to tender for the provision of support for victims of domestic abuse and their children under the Domestic Abuse Act 2021, specifically giving effect to the local strategy for the provision of support through commissioning decisions.
Service and procurement
These services will be procured under the Procurement Act 2023 using an Open Process. The service procurement is a two-lot process:
Lot 1 Domestic Abuse Specialist Support Service
Lot 2 Domestic Abuse Perpetrator Behaviour Change Programme
Domestic Abuse Specialist Support Service Aims
The aims of the service are to ensure that everyone who is affected by domestic abuse in the Borough can access the help and support they need, when they need it, and to reduce the incidence of domestic abuse in our communities.
Requirements of the service - Single Point of contact, Specialist Support for Victims/Survivors & Families, and Specialist Support for Children & Young people
2 year, 10 month contract for DA Specialist Support Service = £878,340
1 + 1 extension
Perpetrator Behaviour Change Programme Aims
This service is for community-based services for perpetrators of domestic abuse, to increase victim safety, protect and safeguard children, and reduce perpetrator recidivism.
Requirements of the service - Low - medium risk perpetrator behaviour change programme, training, support and supervision for professionals
1 year, 10 month Perpetrator Behaviour Change Programme = £181,810
dependent upon funding extension if available then 1+1 extension
Total value (estimated)
- £1,060,150 excluding VAT
- £1,060,150 including VAT
Above the relevant threshold
Main procurement category
Services
CPV classifications
- 85312300 - Guidance and counselling services
- 85312400 - Welfare services not delivered through residential institutions
- 85320000 - Social services
Lot constraints
Description of how multiple lots may be awarded:
Those that are awarded the contract for either or both lots will be have achieved the most advantageous tender for their response
Not the same for all lots
Contract dates are shown in Lot sections, because they are not the same for all lots.
Lot 1. Domestic Abuse Service
Description
The aims of the service are to ensure that everyone who is affected by domestic abuse can access the help and support they need, when they need it, and to reduce the incidence of domestic abuse in our communities.
Requirements of the service - Single Point of contact, Specialist Support for Victims/Survivors & Families, and Specialist Support for Children & Young people
Lot value (estimated)
- £878,340 excluding VAT
- £878,340 including VAT
Contract dates (estimated)
- 1 June 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 4 years, 10 months
Description of possible extension:
2 x 12 months
Same for all lots
CPV classifications are shown in the Scope section, because they are the same for all lots.
Lot 2. Perpetrator Behaviour Change programme
Description
To increase victim safety, protect and safeguard children, and reduce perpetrator recidivism, by:
• Holding perpetrators to account for their abusive behaviour
• Challenging resistance and motivation to change
• Enabling perpetrators to embed responsibility and accountability, and apply strategies to eliminate further abuse
• Supporting professionals and partners working with perpetrators
Lot value (estimated)
- £181,810 excluding VAT
- £181,810 including VAT
Contract dates (estimated)
- 1 June 2026 to 31 March 2028
- Possible extension to 1 April 2029
- 2 years, 10 months, 1 day
Description of possible extension:
1 x 12 months
Same for all lots
CPV classifications are shown in the Scope section, because they are the same for all lots.
Participation
Legal and financial capacity conditions of participation
Lot 1. Domestic Abuse Service
Lot 2. Perpetrator Behaviour Change programme
Please see tender docs
Technical ability conditions of participation
Lot 1. Domestic Abuse Service
Lot 2. Perpetrator Behaviour Change programme
Please see tender docs
Particular suitability
Lot 1. Domestic Abuse Service
Lot 2. Perpetrator Behaviour Change programme
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
22 December 2025, 10:00am
Tender submission deadline
7 January 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
13 February 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Service Delivery and quality = 90% Social Value = 10% Financial submission evaluated separately (please see tender docs) |
Price |
Weighting description
Service Delivery and quality = 90%
Social Value = 10%
Financial submission evaluated separately (please see tender docs)
Other information
Payment terms
Quarterly in arrears
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Borough of Telford & Wrekin
- Public Procurement Organisation Number: PHHD-5776-GZNN
Darby House, Telford Town Centre, Lawn Central,
Telford, Shropshire
TF3 4JA
United Kingdom
Email: marketsustainability@telford.gov.uk
Website: http://www.telford.gov.uk
Region: UKG21 - Telford and Wrekin
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)