Scope
Reference
2024-1053
Description
Citizen are looking to enter into a Framework Agreement with potentially 3 - 4 Service Providers for the supply and installation of carpets and flooring options within individual dwellings across Coventry to ensure that we receive an excellent service, which represents value for money. The number of providers is based on the quality of bids received and may be less than that stated above.
If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in.
Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated.
Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.
NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.
You must upload your bid by using the `Attach Documents` button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.
Commercial tool
Establishes a framework
Framework
Maximum percentage fee charged to suppliers
0%
Framework operation description
Framework pricing used throughout the framework. Work is to be distributed evenly.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Contract 1. Supply & Installation of Flooring in Coventry
Suppliers (2)
Contract value
- £600,000 excluding VAT
- £720,000 including VAT
Above the relevant threshold
Date signed
15 October 2025
Contract dates
- 15 October 2025 to 15 October 2027
- Possible extension to 15 October 2029
- 4 years, 1 day
Description of possible extension:
Extension of time permitted based upon Citizen and our Customer's requirements
Main procurement category
Services
CPV classifications
- 44112210 - Solid flooring
- 45432113 - Parquet flooring
- 45432114 - Wood flooring work
- 44112200 - Floor coverings
- 45431100 - Floor-tiling work
- 45432100 - Floor laying and covering work
- 45432110 - Floor-laying work
- 45432111 - Laying work of flexible floor coverings
- 39530000 - Carpets, mats and rugs
- 39531000 - Carpets
- 39531100 - Knotted carpeting
- 39531200 - Woven carpeting
- 39531300 - Tufted carpeting
- 39531310 - Carpet tiles
- 39531400 - Carpeting
- 50800000 - Miscellaneous repair and maintenance services
- 70333000 - Housing services
- 63122000 - Warehousing services
- 63120000 - Storage and warehousing services
Key performance indicators
| Name | Reporting frequency |
|---|---|
| Completion Lead Time | 1 months |
| Completion Target | 1 months |
| Customer Satisfaction | 1 months |
| Complaints | 1 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Suppliers
KARPET KINGDOM COVENTRY LTD
- Companies House: 04491882
HOLBROOKS
COVENTRY
CV6 4BN
United Kingdom
Telephone: 024766800190
Region: UKG33 - Coventry
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Supply & Installation of Flooring in Coventry
LORDS FURNITURE LTD
- Companies House: 10981255
322-324 Walsgrave Road
Coventry
CV2 4AF
United Kingdom
Telephone: 02476659101
Email: info@lordsfurniture.co.uk
Region: UKG33 - Coventry
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Supply & Installation of Flooring in Coventry
Contracting authority
Citizen Housing Group Limited
- Charity Commission (England and Wales): 8181
4040 Lakeside, Solihull Parway, Birmingham Business Park
Birmingham
B377YN
United Kingdom
Region: UKG32 - Solihull
Organisation type: Public authority - sub-central government