Award

Renewal of Ticket Office Windows

  • SE TRAINS LIMITED

UK5: Transparency notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-073785

Procurement identifier (OCID): ocds-h6vhtk-05e0fc

Published 14 November 2025, 8:59am



Scope

Description

Renewal of Ticket Office Windows at various Southeastern Stations


Contract 1. Renewal of ticket office windows

Supplier

Contract value

  • £297,609 excluding VAT
  • £357,130 including VAT

Above the relevant threshold

Earliest date the contract will be signed

15 December 2025

Contract dates (estimated)

  • 19 December 2025 to 1 October 2026
  • Possible extension to 1 November 2026
  • 10 months, 14 days

Description of possible extension:

1 month option for mitigation.

Main procurement category

Works

CPV classifications

  • 45213000 - Construction work for commercial buildings, warehouses and industrial buildings, buildings relating to transport

Contract locations

  • UKC - North East (England)
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKG - West Midlands (England)
  • UKH - East of England
  • UKI - London
  • UKJ - South East (England)
  • UKK - South West (England)

Participation

Particular suitability

Small and medium-sized enterprises (SME)


Other information

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Direct award

Special regime

Utilities

Direct award justification

Extreme and unavoidable urgency

The following conditions are met in relation to the public contract:

(a) Due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and;

(b) There are no reasonable alternatives to those goods, services or works.


Supplier

MAKE Specialist Manufacture and Installation Ltd

  • Companies House: 09149495

Suite B Rayrigg Hall Farm, Rayrigg Road

Windermere

LA23 1BW

United Kingdom

Region: UKD12 - East Cumbria

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. Renewal of ticket office windows


Contracting authority

SE TRAINS LIMITED

  • Companies House: 03266762
  • Public Procurement Organisation Number: PWRR-2348-DXXP

Second Floor

London

SE1 2AU

United Kingdom

Region: UKI44 - Lewisham and Southwark

Organisation type: Public undertaking (commercial organisation subject to public authority oversight)