Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR12DH
Contact
Sarah Hardy
Telephone
+44 1603223968
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Drug and Alcohol Treatment and Recovery Improvement Contract
Reference number
NCCT43201
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
This notice is an intention to award notice under the Health Care Services (Provider Selection Regime) Regulations 2023.
Norfolk County Council wishes to procure an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families.
The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £70,991,740
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
This is an intention to award notice under the Health Care Services (Provider Selection Regime) Regulations 2023 Direct Award Process C.
Norfolk County Council wishes to procure an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families.
The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.14) Additional information
The value in this notice is the value for 10 years excluding VAT and excluding any fee uplift as per the terms and conditions. The Contract is for 10 years from 1st April 2026 to 31 March 2036.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- New works/services, constituting a repetition of existing works/services
Explanation:
The process followed was Direct Award C under the Provider Selection Regime ( award to an existing provider). The term of the existing contract for Drug and Alcohol Treatment and Recovery is due to expire on 31 March 2026 and Norfolk County Council proposes that a new contract is put in place to replace the existing contract at the end of its term. This is not a procurement for a Framework Agreement.
The standstill will start on x and will finish on x being 8 working days following the date of publication of this notice.
No conflicts of interest were declared for this procurement.
The decision makers are:- Assistant Director, Public Health Commissioning and Head of Complex Transactions and Sourcing.
A panel from Norfolk County Council was formed to decide whether taking into account the key criteria and applying the basic selection criteria, whether it was content that the existing provider is satisfying the original contract. The panel assessed amongst other matters, KPI performance and financial performance and concluded that the existing provider is satisfying the original contract to a sufficient standard. Basic selection criteria ( as per Schedule 16 of the Act) was also passed by Change Grow Live. The panel also assessed that the considerable change threshold as defined in the Act had not been met.
Norfolk County Council then assessed whether Change Grow Live will likely satisfy the proposed new contract to a sufficient standard. On reviewing Change, Grow, Lives method statements for the proposed new contract, the panel assessed these as good, meeting the material requirements of the specification, evidencing good practice and being detailed and clear about what would be delivered and how.
The panel were therefore content that the tests for a Direct Award 1C had been met and that a contract should provisionally be offered to Change Grow Live.
The contract is for 10 years.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 November 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Change Grow Live Services Limited
North Suite, First Floor, 1 Jubilee Street
Brighton BN1 1GE
BN1 1GE
Country
United Kingdom
NUTS code
- UKJ21 - Brighton and Hove
Companies House
06228752
Internet address
https://www.changegrowlive.org
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £70,991,740
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Independent patient choice and procurement panel
London
Country
United Kingdom
Internet address
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Any representations ( as per the Health Care Services ( Provider Selection Regime) Regulations 2023 should be received by midnight on Friday 21st November 2025. This gives time for any provider who might otherwise have been a provider of the services to which the contract relates to make representations; and for the council to consider those representations and respond as appropriate. If following the council's review of its representations a provider wishes to request that the Independent Patient Choice and Procurement Panel considers its representations, then it must submit its request using a pro forma published by the panel within 5 working days of receiving the council's decision.