Scope
Description
Social media management tool which will be used by Nest to pull in all incoming and outgoing social media posts. The tool is critical as it enables Nest to plan social content, analyse performance, and, most importantly, deliver customer service through social channels.
Contract 1
Supplier
Contract value
- 117955 USD excluding VAT
- 141546 USD including VAT
Below the relevant threshold
Date signed
12 September 2025
Contract dates
- 17 October 2025 to 16 October 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72322000 - Data management services
- 72416000 - Application service providers
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - unknown
Supplier
SPROUT SOCIAL UK LTD
- Companies House: 11151277
- Public Procurement Organisation Number: PNVH-4616-GBRY
Suite 2 First Floor
10 Temple Back
BS1 6FL
United Kingdom
Region: UKK11 - Bristol, City of
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
National Employment Savings Trust (NEST) Corporation
- Public Procurement Organisation Number: PQGC-5667-VDDT
10 South Colonnade, Canary Wharf,
London
E14 4PU
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government