Section one: Contracting authority
one.1) Name and addresses
Derbyshire County Council
County Hall
Matlock
DE43AG
Contact
Jayne Smith
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CPH123 Grant Fulfilment Service
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will:
Process resident applications referred by the Authority
Deliver urgent support to vulnerable residents.
Source, procure, and distribute goods and services (e.g. household appliances and bacs payments)
Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls.
Ensure accurate transaction-level reporting and auditability
Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems.
The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability.
Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651
Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £102,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKF1 - Derbyshire and Nottinghamshire
Main site or place of performance
Within the geographical area of Derbyshire (excluding Derby City
two.2.4) Description of the procurement
The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will:
Process resident applications referred by the Authority
Deliver urgent support to vulnerable residents.
Source, procure, and distribute goods and services (e.g. household appliances and bacs payments)
Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls.
Ensure accurate transaction-level reporting and auditability
Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems.
The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability.
Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651.
Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Family Fund Trading (trading as Family Fund Business Services) is the only known provider with the technical capability to deliver the full scope of grant fulfilment services as a single, integrated solution. No other provider offers a comparable service that combines referral handling, procurement, distribution, payments and reporting within a unified, audit-compliant platform.
Alternative delivery models would require multiple providers and contracts, resulting in technical fragmentation, reduced accountability, and increased risk to service quality and data security. Replicating the solution through separate contracts or in-house arrangements would introduce significant operational and technical inefficiencies, undermine auditability, and delay delivery of urgent support to vulnerable residents.
Therefore, there is no reasonable technical substitute capable of delivering the service to the required standard, and the use of Regulation 32(2)(b)(ii) is justified.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2099/S 001-999999
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 October 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Family Fund Trust
London
Country
United Kingdom
NUTS code
- UKF1 - Derbyshire and Nottinghamshire
Justification for not providing organisation identifier
Not on any register
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £102,000
Total value of the contract/lot: £102,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court (Technology and Construction Court
London
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Derbyshire County Council will incorporate a minimum 10 calendar days (or 15 if non electronic or fax methods used) standstill period at the point information on the award of the contract is communicated to the relevant economic operators. Debriefing by the Council shall be in accordance with the Public Contracts Regulation 2015 (as amended) (the Regulations). Such information should be requested from the addressee in Section 1.1. If an appeal regarding the award of the contract has not been successfully resolved the Regulations provide for the aggrieved parties who are of the opinion that they have been harmed or are at risk of harm by a breach of the Regulations, to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought as soon as possible.