Scope
Reference
P-0850
Description
This is a contract with Thompson Reuters for the provision of the Case Centre (Formally CaseLines) bundling system which is extensively used within the CFLG teams and is central to their business processes.
Contract 1. Case Center Bundling System
Supplier
Contract value
- £187,303.41 excluding VAT
- £224,763 including VAT
Above the relevant threshold
Date signed
30 October 2025
Contract dates
- 1 November 2025 to 31 October 2028
- 3 years
Main procurement category
Goods
CPV classifications
- 48612000 - Database-management system
Contract locations
- UKD33 - Manchester
Justification for not setting key performance indicators
The contract is for off shelf software solutions which is bespoke to the provider. The provider also owns the intellectual property rights to the solution.
Therefore the authority considers that performance could not be appropriately assessed using KPIs.
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Additional or repeat goods, services or works - extension or partial replacement
This product is only available through Thompson Reuters.
CFLG have used this system for a number of years and have built business systems and processes which are entirely reliant upon this solution.
A change in contractor would be a fundamental risk to their ability to conduct safeguarding legal work.
Supplier
THOMSON REUTERS (PROFESSIONAL) UK LIMITED
- Companies House: 01679046
- Public Procurement Organisation Number: PGZB-9229-GXTT
Five Canada Square
London
E14 5AQ
United Kingdom
Email: joanne.fowler@thomsonreuters.com
Website: http://www.tr.com
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Case Center Bundling System
Contracting authority
Manchester City Council
- Public Procurement Organisation Number: PLNV-8798-LDMP
Town Hall Extension
Manchester
M60 2LA
United Kingdom
Email: procurement@manchester.gov.uk
Website: https://www.manchester.gov.uk/
Region: UKD33 - Manchester
Organisation type: Public authority - sub-central government