Section one: Contracting authority
one.1) Name and addresses
Hyde Housing Association Ltd.
30 Park Street, London
London
SE1 9EQ
Contact
Mark Shickell
mark.shickell@hyde-housing.co.uk
Telephone
+44 2032072754
Country
United Kingdom
Region code
UKI - London
National registration number
IP18195R
Internet address(es)
Main address
https://www.hyde-housing.co.uk
Buyer's address
https://www.hyde-housing.co.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Communal Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework
two.1.2) Main CPV code
- 90910000 - Cleaning services
two.1.3) Type of contract
Services
two.1.4) Short description
Lot 1 - Communal Cleaning Services (inc Window Cleaning Services) to be performed in four Regions. Region 1 - London, Region 2 - Kent, Region 3 - South, Region 4 - North. Lot 2 - Bulk Waste Collection Services to be performed in four regions. Region 1 - London, Region 2 - Kent, Region 3 - South, Region 4 - North. Lot 3 - Japanese Knotweed Services (one call off contract covering all four regions)
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £200,000,000
two.2) Description
two.2.1) Title
Communal Cleaning Services (Including Window Cleaning Services)
Lot No
Lot 1
two.2.2) Additional CPV code(s)
- 90910000 - Cleaning services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Lot 1 - Communal Cleaning Services (Inc Window Cleaning) The Total framework value is £200,000,000. The Lot 1 Contract Value is £14,118,874. The Lot 1 Call Off Contract is awarded to Pinnacle FM Ltd for Regions 1,2,3 & 4. The following contractors are appointed to Lot 1 of the framework in the following ranked positions. Pinnacle FM Ltd - 1st, Just Ask Estate Services - 2nd, Cleanscapes Ltd - 3rd.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link https://www.nationalframeworkpartnership.co.uk Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk
two.2) Description
two.2.1) Title
Bulk Waste Collection Services
Lot No
Lot 2
two.2.2) Additional CPV code(s)
- 90511200 - Household-refuse collection services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Bulk Waste Collection Services under Lot 2 of the framework. The Total Framework Value is £200,000. The total contract value is £3.475,000. The call off contract is awarded to Pinnacle FM Ltd for regions 1,2,3 & 4. The following contractors are appointed to Lot 2 of the framework in the following ranked positions. Pinnacle FM Ltd -1st, Just Ask Estate Services - 2nd, Any Junk Limited - 3rd, Acorn Environmental Services Limited - 4th, Rigford Ltd - 5th, Cleanscapes Limited - 6th and Countrystyle Recycling Ltd - 7th.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 10
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link https://www.nationalframeworkpartnership.co.uk Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk
two.2) Description
two.2.1) Title
Japanese Knotweed Services
Lot No
Lot 3
two.2.2) Additional CPV code(s)
- 77312100 - Weed-killing services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Provision of Japanese Knotweed Services under Lot 3 of the framework. The Total Framework value is £200,000,000. The Lot 3 contract value is £90,000. The call off contract is awarded to Cleanscapes Limited. The following contractors appointed to Lot 3 in their ranked positions are: Cleanscapes Limited - 1st and Japanese Knotweed Services - 2nd.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 10
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link https://www.nationalframeworkpartnership.co.uk Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-006510
Section five. Award of contract
Contract No
2013
Title
Communal Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 November 2025
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Pinnacle FM Ltd
8th Floor, Holborn Tower, 137 - 144 High Holborn
London
WC1V 6PL
neil.fergus@pinnaclegroup.co.uk
Telephone
+44 2070172000
Country
United Kingdom
NUTS code
- UKI - London
National registration number
01040529
Internet address
https://www.pinnaclegroup.co.uk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Just Ask Estate Services Limited
Unit 4, Wintersells Business Park, Wintersells Road
West Byfleet, Surrey
KT14 7LF
duncan.shadbolt@nexgengroup.uk
Telephone
+44 7471995269
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
National registration number
5956392
Internet address
The contractor is an SME
No
five.2.3) Name and address of the contractor
Any Junk Limited
9 Felsham Road
London
SW15 1AX
Telephone
+44 7547690991
Country
United Kingdom
NUTS code
- UKI - London
National registration number
05166059
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Acorn Environmental Limited
Riverside, Wandle Trading Estate
Mitcham
CR4 4HW
Telephone
+44 208640880
Country
United Kingdom
NUTS code
- UKI62 - Croydon
National registration number
1816463
Internet address
https://www.acornenvironment.com/our-services
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Rigford Ltd
255 Green Lanes, Palmers Green,
London
N13 4XE
Telephone
+44 7506883881
Country
United Kingdom
NUTS code
- UKI7 - Outer London – West and North West
National registration number
09897346
Internet address
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Cleanscapes Limited
Coles Lane
Okley
RH5 5HW
Telephone
+44 1306711720
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
National registration number
06868508
Internet address
The contractor is an SME
No
five.2.3) Name and address of the contractor
Countrystyle Recycling Limited
Ridham Dock Road, Ridham
Sittingbourne
ME9 8SR
Euan.washbourn@countrystylerecycling.co.uk
Telephone
+44 7711987732
Country
United Kingdom
NUTS code
- UKJ4 - Kent
National registration number
05103813
Internet address
https://www.countrystylerecycling.co.uk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Japanese Knotweed Limited
Unit 13A Belbins Business Park, Cupernham Lane
Romsey
SO51 7JF
Telephone
+44 3332414413
Country
United Kingdom
NUTS code
- UKJ32 - Southampton
National registration number
07428170
Internet address
https://japaneseknotweed.co.uk
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £200,000,000
Total value of the contract/lot: £17,773,874
Section six. Complementary information
six.3) Additional information
Hyde's framework is open to any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection & Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link https://www.nationalframeworkpartnership.co.uk Go to the Frequently Asked Questions Section to click on Who can Use NFP?
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=992586887 GO Reference: GO-2025117-PRO-33150078
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
The Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
Internet address
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice