Scope
Reference
DN791907
Description
Provision of Care at Home Service, Night Service and Extra Care Service in the Oldham Council boundaries.
The service will predominantly provide eligible care services to all residents of Oldham, reflecting the borough's diverse population, including a significant proportion of residents from Black, Asian, and Minority Ethnic (BAME) communities. Providers are expected to deliver proactive, person-centred care that is culturally sensitive and responsive to the needs of each individual within their own home. Care should address not only the person's social care-related quality of life but also their broader wellbeing, in line with their assessed needs and agreed outcomes. The service provider is required to deliver care in a manner that is inclusive, empowering, and person-centred, promoting independence, choice, and control for all service users.
Total value (estimated)
- £146,000,000 excluding VAT
- £175,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
There is the option to extend each lot by up to 2 years. Therefore the maximum extension would be 2 years on all lots.
Main procurement category
Services
CPV classifications
- 85312200 - Homedelivery of provisions
Contract locations
- UKD37 - Greater Manchester North East
Lot constraints
Description of how multiple lots may be awarded:
Please see tender documentation
Lot 1. Care at Home
Description
The Care at Home service will predominantly provide eligible care services to all residents of Oldham, reflecting the borough's diverse population, including a significant proportion of residents from Black, Asian, and Minority Ethnic (BAME) communities. Providers are expected to deliver proactive, person-centred care that is culturally sensitive and responsive to the needs of each individual within their own home. Care should address not only the person's social care-related quality of life but also their broader wellbeing, in line with their assessed needs and agreed outcomes. The Care at Home service provider is required to deliver care in a manner that is inclusive, empowering, and person-centred, promoting independence, choice, and control for all service users.
Lot value (estimated)
- £130,000,000 excluding VAT
- £156,000,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Night Service
Description
The provision of Commissioned Night Care Services for adults aged 18 and over living within the Borough of Oldham, including rural and hard-to-reach areas. The service is designed to support vulnerable adults to remain safely in their own homes during the night, promoting independence and reducing the risk of avoidable hospital admissions or residential care placements. Oldham Council expects the Provider to deliver high-quality care and is committed to working in partnership with key stakeholders, adopting outcome-based approaches in the delivery of this service. The Council seeks to commission services that are safe, person-centred, and of consistently high quality. Service users shall be supported to live as independently as possible, enabling them to exercise choice, maintain their preferred lifestyle, and make their own decisions. Services must be delivered in a manner that safeguards and protects the most vulnerable residents.
Where this provision is increased it will be in blocks.
Lot value (estimated)
- £1,000,000 excluding VAT
- £1,200,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Extra Care
Description
Extra Care Support Services are for adults aged 60 years and over living in the six Extra Care Housing (ECH) schemes across the Borough of Oldham. The type and level of support will be based on the individual needs of each resident guided by their Care Act (2014) assessment, with an emphasis on promoting independence, dignity, and wellbeing. The Extra Care Housing schemes across the borough, are owned by the Council, with the housing management and maintenance elements managed through a PFI contract. Oldham Council expects the Provider to deliver high-quality Extra Care support and to work in partnership with residents, families, housing partners, health services, and other key stakeholders. Services should be delivered through an outcome-based approach, ensuring care is safe, person-centred, and consistent across all six schemes.
Lot value (estimated)
- £15,000,000 excluding VAT
- £18,000,000 including VAT
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Legal and financial capacity conditions of participation
Lot 1. Care at Home
Lot 2. Night Service
Lot 3. Extra Care
CQC registration required to deliver these services
Technical ability conditions of participation
Lot 1. Care at Home
Lot 2. Night Service
Lot 3. Extra Care
CQC rating Good or Outstanding required for this tender
Particular suitability
Lot 1. Care at Home
Lot 2. Night Service
Lot 3. Extra Care
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
24 November 2025, 12:00pm
Tender submission deadline
1 December 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
5 January 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Track Record and Expertise | Quality | 15% |
| Implementation plan | Quality | 15% |
| Case Studies - Outcomes | Quality | 15% |
| Person-Centered & Preventative | Quality | 15% |
| Staffing | Quality | 10% |
| Safeguarding | Quality | 10% |
| Quality Assurance | Quality | 10% |
| Social Value | Quality | 10% |
Other information
Payment terms
Early Payment Scheme (EPS) available
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
Oldham Metropolitan Borough Council
- Public Procurement Organisation Number: PMRJ-8362-DVNT
Spindles Shopping Centre, West Street
Oldham
OL1 1HD
United Kingdom
Region: UKD37 - Greater Manchester North East
Organisation type: Public authority - sub-central government