Scope
Reference
DN777291 / PRA476
Description
Merseytravel (an officer of Liverpool City Region Combined Authority) is seeking to appoint a single strategic MDR/SOC provider to act as a trusted, accountable partner responsible for delivering robust cybersecurity, threat detection, incident response, and security operations, while driving innovation to ensure security enhances rather than constrains business operations.
Contract 1. Corporate IT Security Solution
Supplier
Contract value
- £600,000 excluding VAT
- £720,000 including VAT
Above the relevant threshold
Award decision date
31 October 2025
Date assessment summaries were sent to tenderers
31 October 2025
Standstill period
- End: 11 November 2025
- 8 working days
Earliest date the contract will be signed
12 November 2025
Contract dates (estimated)
- 13 November 2025 to 9 November 2027
- Possible extension to 9 November 2029
- 3 years, 11 months, 27 days
Description of possible extension:
Initial 2 year term, with a built in option to extend the contract period by up to a further 2 additional years.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The right to additional purchases while the contract is valid. This is built into the contract and pricing mechanism.
Within the contract, the Contracting Authority may purchase additional modular optional extra services which can be purchased over the term of the agreement.
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKD - North West (England)
Information about tenders
- 12 tenders received
- 12 tenders assessed in the final stage:
- 10 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 11 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
SAPPHIRE TECHNOLOGIES LIMITED
- Companies House: 03183935
- Public Procurement Organisation Number: PHMY-4335-NRVD
The Cube
Newcastle Upon Tyne
NE4 6DB
United Kingdom
Email: info@sapphire.net
Website: http://www.sapphire.net
Region: UKC22 - Tyneside
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Corporate IT Security Solution
Contracting authority
Merseytravel
- Public Procurement Organisation Number: PJQR-8469-DXQD
1 Mann Island
Liverpool
L3 1BP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government