Scope
Reference
WNC00000505
Description
West Northamptonshire Council (WNC) and North Northamptonshire Council (NNC) are conducting an open tendering procedure to attract providers with the necessary skills and experience to deliver safe accommodation (refuge) and support services for victims and survivors of domestic abuse, as defined by the Domestic Abuse Act 2021.
The services to be delivered under contract are:
• Refuge accommodation, women's only refuge, men's only refuge, specialist drug and alcohol refuge and a specialist multi-cultural/diversity refuge across 47 units of accommodation; bed spaces.
• Therapeutic group work with adult survivors;
• Therapeutic group work with children and young people including play therapy;
• Counselling service;
• Children's and Young people's outreach support including a CHIDVA (Children's IDVA);
• Floating support/outreach, community based;
• Information and Advice - Helpline;
• Awareness raising training
• Housing IDVAs;
• Sanctuary Scheme;
• No recourse to public funds
• By and for service to supporting diverse communities including harmful practices and training.
The services will be delivered as a 3+1+1 year contract, commencing in April 2026.
Total value (estimated)
- £5,760,000 excluding VAT
- £7,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
There is a 1 + 1 extension available for this contract
Main procurement category
Services
CPV classifications
- 85311000 - Social work services with accommodation
- 85320000 - Social services
Contract locations
- UKF24 - West Northamptonshire
- UKF25 - North Northamptonshire
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
19 November 2025, 12:00pm
Tender submission deadline
28 November 2025, 12:00pm
Submission address and any special instructions
Here are some Instructions for Applying to a Tender via In-Tend (West Northamptonshire Council) for this tender opportunity
1. Registering an Account
Visit https://in-tendhost.co.uk/wnc.
Click Register on the right-hand side of the homepage.
Complete the registration across three tabs:
Company Details: Fill in all mandatory fields (marked with a red asterisk).
Business Classifications: Add relevant keywords to receive notifications for suitable opportunities.
Company Categories: Select your company's category.
Click Register My Company to complete the process.
You will receive an email confirmation once your registration is accepted.
2. Accessing Tender Opportunities
Log in to your account at https://in-tendhost.co.uk/wnc.
Navigate to Tenders > Current to view live opportunities.
Click View Details on any opportunity to see more information.
Click Express Interest to register your interest in the opportunity.
3. Drafting and Submitting a Response
Go to Tenders > My Tenders.
Click View Details for the relevant opportunity.
Click Opt In to access the tender documents and questionnaires.
Upload required documents using the Upload Document button.
Complete any questionnaires by clicking View Questionnaire.
Mandatory questions are marked with a red asterisk.
Save your answers regularly and click Save Answers and Close when finished.
4. Submitting Your Return
Once all documents and questionnaires are completed, click Submit Return.
A confirmation message will appear with the submission date/time and included documents.
You can print this confirmation for your records.
5. Modifying Your Return
If needed, click Modify Return before the deadline to update your submission.
Make changes and re-submit your updated response.
6. Contacting the Buyer
Use the Correspondence tab within the project to send messages to the buyer.
For technical support, contact the In-Tend Helpdesk:
Phone: 0845 557 8079 (Mon-Fri, 08:30-17:00)
Email: support@in-tend.co.uk
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
16 January 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality - Technical Ability | Quality | 80% |
| Cost-Commercial Submission | Cost | 20% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
West Northamptonshire Council
- Public Procurement Organisation Number: PGDV-8944-CMBP
Angel Street
Northampton
NN1 1ED
United Kingdom
Region: UKF24 - West Northamptonshire
Organisation type: Public authority - sub-central government