Scope
Reference
ITT_30497
Description
The London Boroughs of Kensington & Chelsea and The City of Westminster are seeking to establish a Framework agreement for Children and Young People's Home Care, Passenger Assistance and Community Care. THe aim of this procurement is to provide access to high quality and responsive services which are available in the local area whilst providing opportunities for children and young people to thrive, whether in education, employment, independent living, or community participation. We want to enable our children and young people to realise their ambitions, overcome their concerns and to have the skills and opportunities they need to live happy and fulfilled lives.
Please note, Prior Information Notice 2024/S 000-041245 was under the PCR2015, and as such, there is no linked UK3 Notice for this procurement.
Commercial tool
Establishes an open framework
Total value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2034
- 8 years
Description of possible extension:
The proposed procurement aligns with the Procurement Act 2023 ("PA23") and fully complies with WCC's Procurement Code. It is classified as a Ligh-Touch Regime procurement under PA23 Schedule 1, with user choice provisions under Schedule 5. The Framework will run as an Open Framework, with three planned iterations:
- Issue 1 (Initial Term): 01/04/2026 - 31/03/2029
- Issue 2 (3-year refresh): 01/04/2029 - 31/03/2032
- Issue 3 (final 2-year refresh): 01/04/2032 - 31/03/2034
Main procurement category
Services
Contract locations
- UKI32 - Westminster
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Not the same for all lots
CPV classifications are shown in Lot sections, because they are not the same for all lots.
Lot Lot 1. Community Support
Description
One-to-one community access, personal care
Lot value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 85312110 - Child daycare services
- 85311200 - Welfare services for disabled people
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot Lot 2. Overnight Care
Description
Respite in regulated settings
Lot value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 85311000 - Social work services with accommodation
- 85312110 - Child daycare services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot Lot 3. Day-Time Home Care Service
Description
Weekend/holiday group and individual support
Lot value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 85312110 - Child daycare services
- 85311200 - Welfare services for disabled people
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot Lot 4. Passenger Assistance
Description
Passenger support for education and respite access
Lot value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 60140000 - Non-scheduled passenger transport
- 60130000 - Special-purpose road passenger-transport services
- 85312120 - Daycare services for disabled children and young people
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot Lot 5. Support for Children with Complex Needs
Description
Enhanced staffing and specialist training (e.g. PEG feeding, epilepsy)
Lot value (estimated)
- £30,558,982 excluding VAT
- £36,670,778 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 85311200 - Welfare services for disabled people
- 85312110 - Child daycare services
- 85000000 - Health and social work services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
31 March 2034
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
This Framework operates under the Procurement Act 2023 as an Open Framework Agreement for Light Touch Regime services.
This Framework will re-open at pre-determined intervals as detailed within this Notice. All successful Providers will be appointed to one or more Lots and will be eligible to receive individual call-offs.
Prices will be established at call-off stage in line with the reates and pricing methodology submitted at framework entry. Individual allocations ("call-offs") will be made without further competition, based on suitability, availability, and best fit to service user needs, as determined by the Council's commissioning team, and in line with the provisions detailed within the Tender.
This structure allows flexibility to meet demand across Westminster, Kensington & Chelsea, whilst maintaining transparency, fairness, and proportionality for all approved providers.
For further detail, please refer to the Instructions to Tender, available on our e-procurement platform, Jaggaer.
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot Lot 1. Community Support
Lot Lot 2. Overnight Care
Lot Lot 3. Day-Time Home Care Service
Lot Lot 4. Passenger Assistance
Lot Lot 5. Support for Children with Complex Needs
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
20 November 2025, 5:00pm
Tender submission deadline
1 December 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 February 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 November 2028
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 50% |
| Price | Price | 40% |
| Responsible Procurement | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authorities
Westminster City Council
- Public Procurement Organisation Number: PJVD-6261-BPPJ
64 Victoria Street
London
SW1E 6QP
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government
The Royal Borough of Kensington & Chelsea
- Public Procurement Organisation Number: PPRX-1592-MXGN
Town Hall, Hornton Street
London
W8 7NX
United Kingdom
Email: procurement@rbkc.gov.uk
Website: https://www.rbkc.gov.uk/
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government