Scope
Description
Third Party Administrator - Lot 1
Desktop claims handling services during incidents, this will also cover 3rd parties.
Lot 1. Insurance Claims Handling - Third Party Administrators
Description
Desktop claims handling services during incidents, this will also cover 3rd parties.
Contract 1
Lots
Lot 1. Insurance Claims Handling - Third Party Administrators
Supplier
Contract value
- £2,250,000 excluding VAT
- £2,700,000 including VAT
Above the relevant threshold
Award decision date
27 October 2025
Date assessment summaries were sent to tenderers
27 October 2025
Standstill period
- End: 5 November 2025
- 8 working days
Earliest date the contract will be signed
10 November 2025
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- Possible extension to 31 December 2030
- 5 years
Description of possible extension:
option for 1 + 1 extension
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
1 + 1
CPV classifications
- 66510000 - Insurance services
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Supplier
Willis Towers Watson
- Companies House: BR021056
- Public Procurement Organisation Number: PRTB-7625-DNJD
51 Lime Street
London
EC3M 7DQ
United Kingdom
Email: andrew.chatel@wtwco.com
Website: http://www.wtwco.com
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
SEVERN TRENT WATER LIMITED
- Companies House: 02366686
- Public Procurement Organisation Number: PQQN-5222-QDXR
Severn Trent Centre
Coventry
CV1 2LZ
United Kingdom
Region: UKG33 - Coventry
Organisation type: Private utility