Section one: Contracting authority
one.1) Name and addresses
NHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
Telephone
+44 1463704000
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
http://www.nhshighland.scot.nhs.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HH072-25-HB Specialist Environmental Aids for Deaf People
Reference number
HH072-25-HB
two.1.2) Main CPV code
- 33185000 - Hearing aids
two.1.3) Type of contract
Supplies
two.1.4) Short description
Provision of Environmental Aids and Equipment
Supply specialist aids and equipment to enhance independence, safety, and overall wellbeing for individuals with hearing loss across the Highland region.
Maintenance and Repair Support
Offer assistance with the servicing and repair of hearing-related equipment provided to individuals.
Recycling and Disposal of Non-Functional Equipment
Facilitate the responsible recycling and disposal of returned equipment that is no longer operational.
Training and Advisory Services for Deaf Support Staff
Deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment tailored to the needs of individuals with hearing loss.
We are inviting responses from current or prospective suppliers of Specialist Environmental Aids for Deaf People. Your feedback will be utilised to inform the commercial strategy and specification. This PIN Notice and associated questionnaire is for information gathering and market engagement only. This is not a call for competition.
two.1.5) Estimated total value
Value excluding VAT: £125,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 33196200 - Devices for the disabled
- 33196100 - Devices for the elderly
- 33196000 - Medical aids
- 33185000 - Hearing aids
- 33185100 - Parts and accessories for hearing aids
- 85120000 - Medical practice and related services
- 32552150 - Telephones for visually-impaired
- 32552160 - Telephones for hearing-impaired
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
Main site or place of performance
NHS Highland
two.2.4) Description of the procurement
NHS Highland is seeking to engage a suitably qualified organisation to deliver a comprehensive service for the provision of environmental aids and equipment designed to enhance the independence, safety, and overall wellbeing of individuals with hearing loss across the Highland region.
The appointed contractor will be responsible for the following key service components:
- Supply of Aids and Equipment: Provision of specialist environmental aids and equipment to eligible individuals, on a loan basis, as determined by NHS Highland’s established risk and eligibility criteria.
- Maintenance and Repair Services: Facilitation of repairs to issued equipment where feasible, ensuring that returned items are restored to a functional condition suitable for re-issue, thereby supporting the sustainability and efficiency of the service.
Recycling and Disposal Compliance: Management of equipment recycling and disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring environmentally responsible practices are upheld.
- Training and Advisory Support: Delivery of expert guidance and training to deaf support staff, covering the operation, functionality, and appropriateness of the aids and equipment provided, to ensure optimal use and benefit for individuals with hearing loss.
two.2.14) Additional information
There may be an opportunity to lot this requirement depending on the results for our market research.
two.3) Estimated date of publication of contract notice
12 December 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=813938.
(SC Ref:813938)