Scope
Description
NHS South West London Integrated Care Board wished to procure an annual enterprise licence for a Digital Corporate Platform/solution to create a 'single digital front door' allowing staff to access information, launch processes, progress and automate queries, and interact with organisational services.
The platform/solution must have out of the box capability for approvals workflows which can be adapted for any approvals scenario, AI to find/curate answers from local policies stored in SharePoint and content management capabilities sufficient to replace the current SWL ICB Intranet.
Contract 1
Supplier
Contract value
- £42,492 excluding VAT
- £50,990.40 including VAT
Below the relevant threshold
Date signed
30 September 2025
Contract dates
- 30 September 2025 to 29 September 2026
- 1 year
Main procurement category
Services
CPV classifications
- 48100000 - Industry specific software package
- 48610000 - Database systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - limited competition
Supplier
ServiceNow UK Ltd
- Companies House: 06299383
Strata Building, 1 Bridge Street
Stains
TW18 4TW
United Kingdom
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD
- NHS Organisation Data Service: QWE
- Public Procurement Organisation Number: PVVY-4762-MPRZ
120 The Broadway
London
SW19 1RH
United Kingdom
Email: diane.kelly@swlondon.nhs.uk
Region: UKI63 - Merton, Kingston upon Thames and Sutton
Organisation type: Public authority - central government