Scope
Reference
NCCT43163
Description
Norfolk County Council (NCC) will soon be seeking to appoint a single contractor for the planned and reactive maintenance services of heating, hot water and ventilation plant in schools and highways depots across Norfolk.
We are currently scoping our requirements for these services and are alerting the market to the forthcoming procurement.
Total value (estimated)
- £4,720,000 excluding VAT
- £5,664,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2026 to 31 March 2030
- Possible extension to 31 March 2035
- 8 years, 11 months
Description of possible extension:
The Contract may be extended by up to 60 months at the Council's discretion. One 60 month extension may be granted or a number shorter periods totalling no more the 60 months.
Main procurement category
Services
CPV classifications
- 39715000 - Water heaters and heating for buildings; plumbing equipment
- 42520000 - Ventilation equipment
- 45259300 - Heating-plant repair and maintenance work
- 50720000 - Repair and maintenance services of central heating
- 71314310 - Heating engineering services for buildings
- 71315410 - Inspection of ventilation system
Contract locations
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
21 November 2025
Tender submission deadline
5 January 2026, 11:59pm
Submission address and any special instructions
****The Procurement Act 2023 requires bidders to be registered on Find a Tender (Central Digital Platform) before they are able to bid for contracts. Should you wish to bid for this contract when it is live it is essential that you do this. Instructions on what needs to be done can be found here: https://www.youtube.com/watch?v=XxsbVW4q-k0 ****
We are currently seeking expression of interest only at this point. As such no procurement documents are currently available. To express an interest and participate in this procurement once it is live, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered
you will be able to see the procurement project under the tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or emailing support@in-tend.co.uk.
By expressing an interest now, you will automatically be notified when the procurement documents are published. The publication of the tender notice will provide an additional opportunity to express and interest.
Languages that may be used for submission
English
Award decision date (estimated)
19 January 2026
Other information
Description of risks to contract performance
It should be noted that the values stated in this notice are estimates based on previous spend. Properties or equipment being added or removed from the contract and the level of reactive maintenance required will have an overall bearing on the final contract value.
Please note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk.
One of these changes could happen without the other.
The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Procedure
Procedure type
Open procedure
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government