Section one: Contracting authority
one.1) Name and addresses
Northumbria Healthcare Facilities Management
Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park
North Shields
NE27 0QJ
Contact
Paul Greenwood
Telephone
+44 7747797572
Country
United Kingdom
Region code
UKC21 - Northumberland
Internet address(es)
Main address
https://www.northumbria.nhs.uk/
Buyer's address
https://www.northumbria.nhs.uk/
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Pager Duty
Reference number
NH2142
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Pager Duty
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £207,962
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC21 - Northumberland
Main site or place of performance
Newcastle upon Tyne
two.2.4) Description of the procurement
Provision of Pager Duty
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- Extreme urgency brought about by events unforeseeable for the contracting authority
Explanation:
Business imperative at best price
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 October 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
BYTES SOFTWARE SERVICES LIMITED
Bytes House, Randalls Way
Leatherhead
KT22 7TW
Country
United Kingdom
NUTS code
- UKC21 - Northumberland
National registration number
01616977
Internet address
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £220,000
Lowest offer: £207,932 / Highest offer: £207,933 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court and Court of Appeal of England and Wales
Strand
London
WC2A 2LL
internationalrelationsrudicialoffice@judiciary.uk
Country
United Kingdom