Scope
Reference
Proc-25-51
Description
UK 4 Tender Notice
The Service to be provided
Wrexham County Borough Council wish to commission and work with a suitably experienced qualified and registered, (Mental Health) organisation to provide a supported living service for adults with mental health needs in a new build supported housing scheme.
The new build is expected to be completed Q1 25/26 and will comprise of four one-bedroom apartments & a 4-person shared unit, designed to promote independence.
The scheme will support up to eight citizens who have been assessed as requiring Supported Living arrangements with on-site staff presence to enable safe and sustainable tenancies.
This development is part of Wrexham's strategic approach to improving housing-related support services under the Housing Support Programme Strategy 2022-2026.
What commissioners are asking for?
We require providers to deliver a staffed Supported Living service at the scheme with the following key requirements:
Direct support staffing:
• 310 hours & 7 sleep-in support each week, to include full-time Senior / Team Leader presence. Initially for a short period (to be agreed) we may require an additional live night/sleep to support the transitional period. Care & Support plans will confirm the ratio of hours for the service. Senior support staffing:
The successful provider must be able to:
• Deliver recovery-focused, person-centred support in line with the principles of the Social Services and Well-being (Wales) Act 2014.
• Enable Citizens to develop and maintain daily living skills, manage their occupational contract (tenancy) and achieve personal goals.
• Work collaboratively with mental health services, housing providers, and other community resources.
• Provide robust risk management, safeguarding and crisis intervention approaches.
• Ensure that staff are trained and skilled in supporting adults with mental health needs.
• Maintain CIW registration as appropriate.
Total value (estimated)
- £4,332,276 excluding VAT
- £5,198,731 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 31 December 2032
- Possible extension to 31 December 2035
- 10 years
Description of possible extension:
Three years in annual increments
Options
The right to additional purchases while the contract is valid.
Additional Properties may be added
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKL23 - Flintshire and Wrexham
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
10 November 2025, 12:00am
Tender submission deadline
18 November 2025, 12:00am
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
- Welsh
- English
Award decision date (estimated)
11 December 2025
Recurring procurement
Publication date of next tender notice (estimated): 1 March 2034
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70.00% |
| Commercial | Price | 30.00% |
Other information
Description of risks to contract performance
Scope could change
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Wrexham County Borough Council
- Public Procurement Organisation Number: PJHN-6516-JQNZ
Commissioning Procurement and Contract Management Unit
Wrexham
LL11 1AR
United Kingdom
Region: UKL23 - Flintshire and Wrexham
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales