Scope
Description
The aim of this tender is to appoint a single organisation that can provide Concierge services for Connexus Homes Limited at Ludlow Foyer Young Persons Project, Ludlow.
Ludlow Foyer requires overnight concierge services 7 days per week, and 24-hour concierge services on a Sunday. Duties will include;
- Regularly patrolling the residents' hallways and checking their presence according to house rules (usually at hourly intervals).
- Building Management- Regularly, checking grounds and checking for damage/ locked doors and windows/ broken glass etc and reporting and noting incidents of anti-social behaviour in the handover file.
- Mobile patrols as well as static security
- Keeping noise nuisance to a minimum
- Managing visitor access to the building
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Craven-Arms:-Security-services./6AFX582FMG
To respond to this opportunity, please click here:
Total value (estimated)
- £465,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 15 December 2025 to 14 December 2027
- Possible extension to 14 December 2029
- 4 years
Description of possible extension:
The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding.
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKG22 - Shropshire CC
Participation
Technical ability conditions of participation
An Enhanced DBS Check for Adults and Children will be required for staff employed on this contract.
Bidders must hold a certificate of registration from the Security Industry Authority (SIA).
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
4 November 2025, 12:00pm
Tender submission deadline
11 November 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
8 December 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Price | Price | 40% |
Other information
Description of risks to contract performance
This contract will be subject to local authority funding being continued.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Connexus Homes Limited
- Public Procurement Organisation Number: PZTX-9645-HPZJ
The Gateway, The Auction Yard
Craven Arms
SY7 9BW
United Kingdom
Region: UKG22 - Shropshire CC
Organisation type: Public authority - sub-central government