Scope
Reference
MH 109
Description
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants
by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our
wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of
everything we do.
We are seeking partners who will work closely with us to deliver consistent, high-quality communal
cleaning services across our housing stock, ensuring that all shared spaces are maintained to
standards that reflect the pride and expectations of our tenants.
Partners must not only deliver core cleaning services but must do so in a way that reflects our values,
respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants' feedback
and lived experiences will directly inform service delivery, performance monitoring, and continuous
improvement in line with the Regulator of Social Housing's Consumer Standards, particularly around
Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
Lot LOT-0001. Lot 1
Description
Stoke, Wolverhampton, Dudley, Halesowen West Bromwich, Oldbury, Gloucester, Wiltshire, Hereford
Lot LOT-0002. Lot 2
Description
Leicester, Coventry, Northampton, Solihull
Lot LOT-0003. Lot 3
Description
Walsall, Lichfield, Burton, Nottingham, Tamworth, Sutton Coldfield, Birmingham
Lot LOT-0004. Lot 4
Description
Birmingham, Redditch & Bromsgrove
Contract 1. Communal Cleaning Lot 1
Lots
Lot LOT-0001. Lot 1
Supplier
Contract value
- £351,878 including VAT
Above the relevant threshold
Award decision date
16 October 2025
Date assessment summaries were sent to tenderers
16 October 2025
Standstill period
- End: 27 October 2025
- 8 working days
Earliest date the contract will be signed
28 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2030
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Contract 2. Communal Cleaning Lot 2 and Lot 3
Lots
Lot LOT-0002. Lot 2
Lot LOT-0003. Lot 3
Supplier
Contract value
- £740,157 including VAT
Above the relevant threshold
Award decision date
16 October 2025
Date assessment summaries were sent to tenderers
16 October 2025
Standstill period
- End: 27 October 2025
- 8 working days
Earliest date the contract will be signed
28 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2030
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Contract 3. Communal Cleaning Lot 4
Lots
Lot LOT-0004. Lot 4
Supplier
Contract value
- £385,212 including VAT
Above the relevant threshold
Award decision date
16 October 2025
Date assessment summaries were sent to tenderers
16 October 2025
Standstill period
- End: 27 October 2025
- 8 working days
Earliest date the contract will be signed
28 November 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2030
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Information about tenders
Lot LOT-0001. Lot 1
- 9 tenders received
- 8 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Lot LOT-0002. Lot 2
- 9 tenders received
- 8 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Lot LOT-0003. Lot 3
- 9 tenders received
- 8 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Lot LOT-0004. Lot 4
- 9 tenders received
- 8 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Suppliers
Chequers Contract Services Limited
- Companies House: 05134135
Cedar House Parkland Square, 750a Capability Green
Luton
LU1 3LU
United Kingdom
Region: UKH21 - Luton
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2. Communal Cleaning Lot 2 and Lot 3
Clean Green Cleaning Services
- Companies House: 02708833
89c Rayleigh Avenue
Leigh-On-Sea
SS9 5DL
United Kingdom
Region: UKH37 - Essex Thames Gateway
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Communal Cleaning Lot 1
Pinnacle FM Limited
- Companies House: 01040529
8th Floor Holborn Tower, 137-144 High Holborn
London
WC1V 6PL
United Kingdom
Email: bidteam@pinnaclegroup.co.uk
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 3. Communal Cleaning Lot 4
Contracting authority
MIDLAND HEART LIMITED
- Companies House: IP30069R
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)