Section one: Contracting authority
one.1) Name and addresses
Warwickshire County Council
Shire Hall
Warwick
CV344SA
Contact
Procurement Team
procurement@warwickshire.gov.uk
Country
United Kingdom
Region code
UKG13 - Warwickshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Home Care Services
Reference number
CSW - 18165
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council (WCC) is seeking tenders for their Home Care services. The service will be tendered under 2 lots:
1 Domiciliary Care Services
2 Community Recovery Services
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £391,000,000
two.2) Description
two.2.1) Title
Domiciliary Care
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council but also may be outside the boundaries.
two.2.4) Description of the procurement
The aim of this service will be to deliver outcome based, personalised care to customers who have social care needs and may also have health care needs, to enable them and their informal carers to have choice and control over the support they receive, promoting independence while supporting them to achieve positive outcomes in all aspects of their life.
Further details are provided in the Service Specification
two.2.14) Additional information
The initial contract term will be for 4 years however the Council reserves the right to extend the contract by further periods not exceeding 72 months (72 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
two.2) Description
two.2.1) Title
Community Recovery Service (CRS)
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council but also may be outside the boundaries.
two.2.4) Description of the procurement
To deliver CRS The Provider will also need to have been successful in being awarded a Domiciliary Care Contract under Lot 1 of this procurement exercise to ensure that they have met the Council's criteria to deliver these services. This also helps ensure a CRS provider can balance their activity across the council-purchased domiciliary care market and CRS and ensure that they are fully integrated in the Council's approach.
The Community Recovery Service (CRS) is to support people home from an Acute Hospital setting to enable them to access short-term (up-to 6 weeks) domiciliary care support that will be delivered with a view to reducing their care needs and promoting independence as far as possible, to reduce the level of support needed for long-term services.
two.2.14) Additional information
The initial contract term will be for 4 years however the Council reserves the right to extend the contract by further periods not exceeding 72 months (72 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-006043
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Applewood Support Limited
Nuneaton
Country
United Kingdom
NUTS code
- UKG13 - Warwickshire
Companies House
6702244
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Aroma Care People Ltd
Lutterworth
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
9779939
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
B24 Healthcare Solution Limited
Nuneaton
Country
United Kingdom
NUTS code
- UKG13 - Warwickshire
Companies House
12571983
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Barnfield Homecare
Stratford Upon Avon
Country
United Kingdom
NUTS code
- UKG1 - Herefordshire, Worcestershire and Warwickshire
Justification for not providing organisation identifier
Not on any register
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Bright Intergrated Care Ltd
Leicester
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
8872311
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
SM HOMECARE SERVICES LTD t/a CAREMARK COVENTRY
Coventry
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
8594133
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Casa Care Limited
Stratford Upon Avon
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
5981444
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Cornerstone Authentic Care Ltd
Nuneaton
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
12422303
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Esteemed Life Ltd
Coventry
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
9580636
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Facilitate Care Services Ltd
Coventry
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
8346963
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
FirstCare (GB) Ltd
Bromham
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
5703429
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Full Care Solutions Ltd
Evesham
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
9763353
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Generations Care Ltd
Coventry
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
8443558
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
GG Total Care Ltd T/A Caremark Redditch & Bromsgrove
Redditch
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
11410782
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
House of Care Services Ltd
Coleshill
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
7095621
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Mobile Care Services Limited
Atherstone
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
4438610
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Orbis Care Limited
Henley in Arden
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
13220293
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Plan-IT Homecare Limited
Milton Keynes
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
7208476
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Precious Support Services Limited
Leamington Spa
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
9547429
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Premier Care Midlands Ltd
Coventry
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
4529518
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £15,700,000
Total value of the contract/lot: £15,700,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Rainbow Care Solutions Ltd
Redditch
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
5585783
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
The Care Bureau Ltd
Leamington Spa
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
3303146
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section five. Award of contract
Lot No
Lot 1, Lot 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 September 2025
five.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
five.2.3) Name and address of the contractor
Universal Care Services (UK) Ltd
London
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
Companies House
6923671
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £19,950,000
Total value of the contract/lot: £19,950,000
Section six. Complementary information
six.3) Additional information
During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): -
• Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also
be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered.
• • Changes in legislation that may for example require the inclusion of new customer groups
• The identification of additional service recipients, not originally captured by the scope of the contract
. Opportunities offered by emerging/ new technologies
• Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount.