Scope
Description
The implementation of a new and improved Lennon system, which is provided by Worldline.
The Future Lennon Programme seeks to deliver an enhanced system, including replacing the ORCATS allocation factor calculator, with one that enables a more realistic approach to revenue allocation using increased volumes of data based on near real-life journeys taken by passengers.
The enhancement programme compromises:
(i) Implementation of new allocation factor calculator hosted in the Cloud
(ii) Upgrade of Lennon to refactor software for greater sustainability and supportability and to accommodate output from new allocation factor calculator
(iii) Transferring Lennon to a Cloud hosted environment
Contract 2
Supplier
Contract value
- £60,312,000 including VAT
Above the relevant threshold
Date signed
12 September 2025
Contract dates
- 12 September 2025 to 30 June 2032
- Possible extension to 30 June 2034
- 8 years, 9 months, 19 days
Description of possible extension:
Two year extension at option of RDG
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Minor modifications, updates, upgrades, refreshes and enhancements
CPV classifications
- 60200000 - Railway transport services
Key performance indicators
| Name | Reporting frequency |
|---|---|
| Operational Servie Levels | 1 months |
| System Availabilty | 1 months |
| Help Desk Availabilty | 1 months |
| Data Retrieval | 1 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
Single supplier - technical reasons
The software underpinning the LENNON and ORCATS system is bespoke and specialist to the industry and requires extensive railway knowledge to build and manage. The absence of this crucial knowledge proved to be instrumental in the failure of a previous attempt to procure an alternative provider in an already limited market. Successful delivery of the upgrade to this system is vital to the Government's vision for railway reform.
Supplier
WORLDLINE IT SERVICES UK LIMITED
- Public Procurement Organisation Number: PZDC-4647-GCGJ
Summit House, 12 Red Lion Square, Holborn
London
WC1R 4QH
United Kingdom
Email: Nicolas.tasker@worldline.com
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2
Contracting authority
Rail Settlement Plan Limited
- Companies House: 08176197
First Floor North, 1 Puddle Dock
London
EC4V 3DS
United Kingdom
Region: UKI31 - Camden and City of London
Organisation type: Public authority - sub-central government