Scope
Reference
SR2497129644
Description
HMRC require a solution which can develop, share and version control rigorously assured code to produce robust, reproducible analysis which can also allow for Collaboration, internal transparency coupled with security. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS and B&T/CDS into SaaS based platforms. It is key that all groups in HMRC are on the same platform as other analysists, data scientists and coders in HMRC, to ensure integration and compatibility and therefore efficient use and reuse of analytical components across the department. This includes Gitlab Dedicated SaaS for 4000 users, large Infrastructure and Management
Contract 1. ALM Platform- Gitlab SaaS Migration
Supplier
Contract value
- £11,826,872.40 excluding VAT
- £14,192,246.88 including VAT
Above the relevant threshold
Date signed
26 September 2025
Contract dates
- 29 September 2025 to 28 September 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Support First Response Time SLA | % of all support tickets within the Measurement Period provided first response within the Key Indicator times corresponding to its support impact category. |
12 months |
| Service Level Availiability | The percentage of time that the service is in an available state for use by HMRC over a given calendar month. |
12 months |
| Social Value Commitment | 250 Trees planted each Contract Year. |
12 months |
Signed contract documents
REDACTED,Gitlab_HMRC_Contract.pdf
Redacted version of the signed Gitlab-HMRC contract
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Single supplier - technical reasons
Gitlab is a key piece of software for the organisation as it is used for software development, allowing teams to plan, build, test, and deploy code collaboratively in a single application. Moving to an alternative solution would cause significant disruption and risk to the authority. This would create disproportionate technical and resource challenges that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome.
Supplier
GITLAB UK LIMITED
- Companies House: 10353681
- Public Procurement Organisation Number: PPJR-8193-QPRR
Suite 4, 7th Floor 50 Broadway
London
SW1H 0DB
United Kingdom
Email: pdavies@gitlab.com
Website: https://about.gitlab.com/
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. ALM Platform- Gitlab SaaS Migration
Contracting authority
HM Revenue & Customs
- Public Procurement Organisation Number: PVMW-8599-JZNJ
100 Parliament Street
London
SW1A 2BQ
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - central government