Tender

IT Managed Services 2025 - 2028

  • Berwickshire Housing Association Ltd

F02: Contract notice

Notice identifier: 2025/S 000-065109

Procurement identifier (OCID): ocds-h6vhtk-05cc1e

Published 14 October 2025, 11:44am



Section one: Contracting authority

one.1) Name and addresses

Berwickshire Housing Association Ltd

55 Newtown Street, Duns

Berwickshire

TD11 3AU

Email

info@bhagroup.co.uk

Telephone

+44 1361884000

Fax

+44 1361883404

Country

United Kingdom

NUTS code

UKM91 - Scottish Borders

Internet address(es)

Main address

http://www.bhagroup.org.uk

Buyer's address

http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA15982

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

www.publiccontractsscotland.gov.uk

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

www.publiccontractsscotland.gov.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

IT Managed Services 2025 - 2028

two.1.2) Main CPV code

  • 50312600 - Maintenance and repair of information technology equipment

two.1.3) Type of contract

Services

two.1.4) Short description

IT Managed Services Support

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 50312600 - Maintenance and repair of information technology equipment
  • 72222300 - Information technology services
  • 50312620 - Repair of information technology equipment
  • 50312610 - Maintenance of information technology equipment

two.2.3) Place of performance

NUTS codes
  • UKM91 - Scottish Borders
Main site or place of performance

Duns, Berwickshire

two.2.4) Description of the procurement

Berwickshire Housing is seeking a collaborative, experienced IT managed service and support provider to work with us for the period of the contract.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 70%

Cost criterion - Name: Cost of Service / Weighting: 30%

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

Yes

Description of renewals

Option to extend for a further 2 x 12 month extensions to the contract to a maximum of 5 years. The extension of the contract will be entirely at the discretion of BHA. The contract is subject to re-appointment annually following the initial period.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

See ITT


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

All as outlined in the attached ITT and associated documents

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

three.2) Conditions related to the contract

three.2.1) Information about a particular profession

Execution of the service is reserved to a particular profession

Reference to the relevant law, regulation or administrative provision

All as outlined in the attached ITT and associated documents

three.2.2) Contract performance conditions

KPIs as per the ITT

three.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

14 November 2025

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

14 November 2025

Local time

12:00pm

Place

Duns, Berwickshire


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published: At the end of the contract period

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.3) Additional information

Please ensure that you comprehensively read and understand all the IIT and associated documents as failure to complete these correctly and as requested may result in you being removed from the tender process.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=813026.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

See the attached ITT

(SC Ref:813026)

six.4) Procedures for review

six.4.1) Review body

Dumfries Sheriff Court

Dumfries

Country

United Kingdom

Internet address

http://www.bhagroup.org.uk