Scope
Reference
P1288
Description
Birmingham City Council invites suitably qualified and experienced suppliers to tender for the provision of a specialist security service for victims of domestic abuse. The purpose of the contract is to support individuals at risk of homelessness due to domestic abuse by implementing tailored security measures, allowing them to remain safely in their homes.
Services required include but are not limited to:
• Installation of security measures such as locks, panic alarms, fencing, fireproof letterboxes, and reinforced doors.
• Home security assessments within 3 working days of referral.
• Completion of minor works within 10 working days and major works within 25 working days of authorisation.
• Safeguarding reporting and compliance with relevant policies and standards, including Secured by Design and the Birmingham Domestic Abuse Prevention Strategy.
• Delivery of social value commitments, including employment and community engagement initiatives.
The contract will commence 1st September 2025 for a duration of 4 years.
The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation.
If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk
Your completed tender submission should be returned by noon on 16th June 2025 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc
Contract 1. Provision of security measures for victims of domestic abuse
Supplier
Contract value
- £2,600,000 excluding VAT
- £3,120,000 including VAT
Above the relevant threshold
Date signed
26 September 2025
Contract dates
- 1 October 2025 to 30 September 2029
- 4 years
Main procurement category
Services
CPV classifications
- 44520000 - Locks, keys and hinges
- 44521100 - Locks
- 44521110 - Door locks
- 98395000 - Locksmith services
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
24-7 Locks Ltd
- Companies House: 7629702
Off Edward Rd
Birmingham
B12 9RH
United Kingdom
Telephone: 01217690724
Email: info@247-locks.com
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Provision of security measures for victims of domestic abuse
Contracting authority
Birmingham City Council
- Public Procurement Organisation Number: PCJJ-4826-QMLZ
Council House, 1 Victoria Square
Birmingham
B1 1BB
United Kingdom
Contact name: Commercial and Procurement Services
Email: etendering@birmingham.gov.uk
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government