Scope
Reference
PR_5004
Description
This Notice signals DBT's intention to carry out a Direct Award procedure in connection with the Capture Redress Scheme.
The Capture Redress Scheme (Scheme) has been established to provide financial redress to postmasters who experienced loses due to faults in the Capture software (Capture). Capture was used in Post Office branches between 1992 and 2000, prior to the introduction of the Horizon system. DBT is the Department responsible for the Post Office and is leading the schemes to acknowledge losses and offer fair compensation.
Capture presents challenges due to the time elapsed and the lack of contemporaneous evidence. Post Office Ltd alone holds information on the potential claimants of the Scheme and therefore in order to process such claims DBT needs to put in place a Contract with Post Office Ltd to be able to request and receive the necessary Claimant details.
Whilst DBT anticipates that documentation will be required for up 1500 claims, it is possible that this amount may be exceeded. The Contract will be put in place for a maximum of 5 years, however it will be terminated earlier should all valid claims be processed sooner.
DBT anticipate that the Contract will commence on 30th October 2025, however subject to agreement between the parties it may commence on a sooner date.
Contract 1. CAPTURE Document Disclosure
Supplier
Contract value
- £1,920,037 excluding VAT
- £2,304,044 including VAT
Above the relevant threshold
Earliest date the contract will be signed
30 October 2025
Contract dates (estimated)
- 30 October 2025 to 30 September 2030
- 4 years, 11 months, 2 days
Main procurement category
Services
CPV classifications
- 79900000 - Miscellaneous business and business-related services
Contract locations
- UK - United Kingdom
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - intellectual property or exclusive rights
Post Office Limited is the only supplier with the information needed in order to process Claims under the Capture Redress Scheme
Supplier
Post Office Limited
- Companies House: 02154540
100 Wood Street
London
EC2V 7ER
United Kingdom
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. CAPTURE Document Disclosure
Contracting authority
Department for Business & Trade
- Public Procurement Organisation Number: PZZJ-6312-QTTD
Old Admiralty Building
London
SW1A 2DY
United Kingdom
Email: commercialbpo@businessandtrade.gov.uk
Website: http://www.gov.uk/government/organisations/department-for-business-and-trade
Region: UKI32 - Westminster
Organisation type: Public authority - central government