Section one: Contracting authority
one.1) Name and addresses
Coventry University
Priory Street
Coventry
CV15FB
Telephone
+44 2477658021
Country
United Kingdom
Region code
UKG33 - Coventry
Companies House
07781274
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
G-Cloud 14 Call-Off Contract
Reference number
FRAM-1653-25-TH
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
A delivery partner to support and advise on
Coventry University's future transformation
product groups including Student
Engagement, Student Administration,
Business to Business CRM for their
Enterprise organisation, regulatory data
reporting, estates transformation and
finances, and ongoing transformation of
their corporate functions enabled through
SAP (Success Factors for HR). The scope
of advice and support will include both
business and technical services such as
service design, business architecture,
business analysis, user experience design,
development (Salesforce, Mulesoft, C#,
SQL, SISS, and software package
configuration), testing, project and product
management, business change, and
operational support.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £631,057.60
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
A delivery partner to support and advise on
Coventry University's future transformation
product groups including Student
Engagement, Student Administration,
Business to Business CRM for their
Enterprise organisation, regulatory data
reporting, estates transformation and
finances, and ongoing transformation of
their corporate functions enabled through
SAP (Success Factors for HR). The scope
of advice and support will include both
business and technical services such as
service design, business architecture,
business analysis, user experience design,
development (Salesforce, Mulesoft, C#,
SQL, SISS, and software package
configuration), testing, project and product
management, business change, and
operational support.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- protection of exclusive rights, including intellectual property rights
Explanation:
Deloitte are integrated into the University's processes and can provide the necessary system support. Any change would be costly in terms of time and financial consequences for Coventry University. This is a call off from the G Cloud 14 Framework, which is a compliant route to market for a direct award.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
Contract No
FRAM-1653-25-TH
Title
G-Cloud 14 Call-Off Contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 August 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Deloitte LLP
1 New Street Square
London
EC4A 3HQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
OC303675
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £631,057.60
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Coventry University
Priory Street
Coventry
CV15FB
Country
United Kingdom