Scope
Description
North Tyneside Council is commissioning a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years.
This service will deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk.
The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts:
Lot 1 - Domestic Abuse Support Service, Value £630,000 per annum:
This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling.
Lot 1. Domestic Abuse Support Service
Description
An integrated domestic abuse support service enabling early intervention, supporting safeguarding objectives, and forming part of a broader public health and criminal justice response.Value £690,000 per annum
Contract 1. Lot 1 - Domestic Abuse Support Service
Lots
Lot 1. Domestic Abuse Support Service
Supplier
Contract value
- £3,450,000 excluding VAT
- £4,140,000 including VAT
Above the relevant threshold
Award decision date
8 October 2025
Date assessment summaries were sent to tenderers
8 October 2025
Standstill period
- End: 17 October 2025
- 8 working days
Earliest date the contract will be signed
18 October 2025
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- Possible extension to 31 December 2030
- 5 years
Description of possible extension:
2 x 12 month extensions
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKC22 - Tyneside
Information about tenders
Lot 1. Domestic Abuse Support Service
- 3 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
THE CYRENIANS LTD
- Companies House: 00995799
- Public Procurement Organisation Number: PRLX-9848-NVCL
H26 The Avenues Eleventh Avenue North
Gateshead
NE11 0NJ
United Kingdom
Email: tenders@changing-lives.org.uk
Website: http://www.changing-lives.org.uk
Region: UKC22 - Tyneside
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 1 - Domestic Abuse Support Service
Contracting authority
North Tyneside Borough Council
- Public Procurement Organisation Number: PYBQ-4733-WWLW
Quadrant
North Tyneside
NE27 0BY
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government