Scope
Description
Gateshead Council (the Council) is seeking to procure an "out-of-the-box" passenger transport management system that is ready for immediate implementation upon contract award. This system will support the efficient delivery and contract management of home-to-school and social care transport services for residents across the borough.
The system must be capable of managing the current operational scope, along with future increases:
• Number of passengers: 774 passengers
• Number of contracted drivers/chaperones: 350
• Number of destinations: 257
The Council requires a solution that is user-friendly, scalable, and capable of integrating with existing systems where necessary. The system should support route planning, real-time tracking, compliance monitoring, and reporting functionalities.
Contract 1
Supplier
Contract value
- £266,310 excluding VAT
- £319,572 including VAT
Above the relevant threshold
Award decision date
7 October 2025
Date assessment summaries were sent to tenderers
7 October 2025
Standstill period
- End: 16 October 2025
- 8 working days
Earliest date the contract will be signed
17 November 2025
Contract dates (estimated)
- 17 November 2025 to 16 November 2029
- Possible extension to 16 November 2033
- 8 years
Description of possible extension:
2 x 24month extensions
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKC2 - Northumberland and Tyne and Wear
Information about tenders
- 7 tenders received
- 6 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 5 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
LIFTANGO LTD
- Companies House: 12760405
Second Floor, 201 Great Portland Street, Westminster
London
W1W 5AB
United Kingdom
Email: sales_europe@liftango.com
Website: http://www.liftango.com
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Gateshead Borough Council
- Public Procurement Organisation Number: PPGY-1151-NJQN
Civic Centre, Regent Terrace
Gateshead
NE8 1HH
United Kingdom
Email: procurement@gateshead.gov.uk
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government