Scope
Description
We are seeking to procure a voids cleaning team to support our commitment to providing high-quality affordable homes for our customers. The main objective is to appoint a cleaning contractor who can deliver a consistently high standard of cleaning, ensuring our void properties are prepared quickly for our new customers.
The contract will be split into two lots across Shropshire and Herefordshire. On estimate Connexus currently aim for 600 void properties a year.
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Lot 1. Void Cleaning Shropshire
Description
We are seeking to procure a voids cleaning team to support our commitment to providing high-quality affordable homes for our customers across Shropshire. The main objective is to appoint a cleaning contractor who can deliver a consistently high standard of cleaning, ensuring our void properties are prepared quickly for our new customers.Connexus aims to reduce turnaround times between tenancies, enhance the presentation and hygiene standards of our homes, and ensure new customers can move into properties that meet our expectations for cleanliness and comfort. This is important to improve customer satisfaction and make best use of our housing stock by minimising delays.
Contract 1. Void Cleaning Shropshire
Lots
Lot 1. Void Cleaning Shropshire
Supplier
Contract value
- £169,764 including VAT
Above the relevant threshold
Date signed
2 October 2025
Contract dates
- 25 October 2025 to 24 October 2027
- Possible extension to 24 October 2029
- 4 years
Description of possible extension:
The contract will run for an initial period of two years with the option to extend for a further one year, plus one year based on satisfactory annual performance reviews.
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
- 90911000 - Accommodation, building and window cleaning services
- 90911100 - Accommodation cleaning services
- 90911200 - Building-cleaning services
Contract locations
- UKG22 - Shropshire CC
Key performance indicators
| Name |
|---|
| Completion Rates |
| Quality of Work |
| Defects |
Contract 2. Void Cleaning Herefordshire
Lots
Lot 1. Void Cleaning Shropshire
Supplier
Contract value
- £205,272 including VAT
Above the relevant threshold
Date signed
2 October 2025
Contract dates
- 25 October 2025 to 24 October 2027
- Possible extension to 24 October 2029
- 4 years
Description of possible extension:
The contract will run for an initial period of two years with the option to extend for a further one year, plus one year based on satisfactory annual performance reviews.
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
- 90911000 - Accommodation, building and window cleaning services
- 90911100 - Accommodation cleaning services
- 90911200 - Building-cleaning services
Contract locations
- UKG11 - Herefordshire, County of
Key performance indicators
| Name |
|---|
| Completion Rate |
| Quality of Work |
| Defects |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Superclean (UK) Limited
- Companies House: 03819244
Building 342, Rushock Trading Estate
Droitwich
WR9 0NR
United Kingdom
Region: UKG12 - Worcestershire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contract 2
Contracting authority
Connexus Homes Limited
- Public Procurement Organisation Number: PZTX-9645-HPZJ
The Gateway, The Auction Yard
Craven Arms
SY7 9BW
United Kingdom
Region: UKG22 - Shropshire CC
Organisation type: Public authority - sub-central government