Tender

Consumer focused smart metering journeys

  • CCW

UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-062654

Procurement identifier (OCID): ocds-h6vhtk-05a90f

Published 6 October 2025, 6:03pm



Scope

Reference

25-012

Description

CCW wishes to appoint a market research agency to provide qualitative and potentially quantitative research services to:

Understand experiences of the household customer journey to smart metering for different household segments

Total value (estimated)

  • £80,000 excluding VAT
  • £100,000 including VAT

Below the relevant threshold

Contract dates (estimated)

  • 11 November 2025 to 31 July 2026
  • 8 months, 21 days

Main procurement category

Services

CPV classifications

  • 73110000 - Research services
  • 79310000 - Market research services
  • 79315000 - Social research services

Contract locations

  • UK - United Kingdom

Participation

Conditions of participation

Go onto the CCW public procurement site

https://public.bravosolution.co.uk/

Particular suitability

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Enquiry deadline

17 October 2025, 5:00pm

Tender submission deadline

24 October 2025, 11:59pm

Submission address and any special instructions

Tenders may be submitted electronically

Yes


Award criteria

This table contains award criteria for this lot
Name Description Type Weighting
Quality Criteria

Submit a full breakdown as per the atached schedules

Quality 80%
Pricing schedule

Submit a full breakdown as per the atached schedule

Cost 20%

Procedure

Procedure type

Below threshold - open competition


Contracting authority

CCW

  • Public Procurement Organisation Number: PCLM-3677-JYML

23 Stephenson Street

Birmingham

B2 4BH

United Kingdom

Contact name: Chris Tate

Email: Procurement@ccwater.org.uk

Website: http://www.ccw.org.uk

Region: UKG31 - Birmingham

Organisation type: Public authority - sub-central government