Scope
Description
Abri is seeking to appoint a partner to deliver ongoing support, maintenance and hosting services for its existing website, abri.co.uk, and associated brand microsites created within the same environment, using existing technology and architecture. These elements are to be delivered within a service level agreement (SLA) covered by a monthly retainer fee.
Total value (estimated)
- £120,000 excluding VAT
- £144,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 7 January 2026 to 7 January 2031
- Possible extension to 7 January 2034
- 8 years, 1 day
Description of possible extension:
up to 4 one year extensions
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Submission
Enquiry deadline
17 October 2025, 12:00pm
Submission type
Tenders
Tender submission deadline
3 November 2025, 12:00pm
Submission address and any special instructions
Tenders are to be submitted on electronically via Abri's tendering platform In-Tend : https://in-tendhost.co.uk/abri/aspx/Home
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
14 December 2025
Recurring procurement
Publication date of next tender notice (estimated): 2 October 2034
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | The award Criteria for this CFP is split across commercial and quality aspects. The quality aspect is split across mandatory and scoreable elements with 6 mandatory and 6 scoreable elements. |
Price |
Weighting description
The award Criteria for this CFP is split across commercial and quality aspects. The quality aspect is split across mandatory and scoreable elements with 6 mandatory and 6 scoreable elements.
Other information
Payment terms
30 days from receipt of Invoice
Description of risks to contract performance
Known Unknowns causing possible Modification
(a) There may be a future need to arrange additional services or solution integrations to accommodate the shifting nature of the technology sector, allowing for end of life solution changes, legislation or security changes or other similar additional requirements. In order to accommodate this possible Modification Abri have allocated 100% the total contract value as a Modification limit for this area.
(b) There may be need for additional support in migration to new technology architecture. In the event there is a required change to the technology architecture Abri must be able to arrange support in migration of this technology to ensure no loss in service. In order to accommodate this possible Modification Abri have allocated 50% the total contract value as a Modification limit for this area.
(c) There may be future need for additional phases to redesign of current website following future rebrand of group identity. Abri cannot predict the future need of changes and to ensure Abri can accommodate any changes through the life of the contract this modification has been allocated 50% of the total contract value
Unknown Unknowns causing possible Modification
(a) The addition of up to two twelve month periods to ensure service continuity in the event of high business change or challenge. This includes: future unplanned merger, future unplanned rebranding, non-preventable organisational restructure, Legislative amendments affecting a suitable procedure, natural disaster effecting Abri, War time impacts effecting Abri
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Abri are undertaking a Competitive Flexible Procedure with optional reserved stages detailed within the tender pack
Contracting authority
The Swaythling Housing Society Ltd (Trading as Abri)
- Mutuals Public Register: 10237R
Collins House, Bishopstoke Road
Eastleigh
SO50 6AD
United Kingdom
Contact name: Ben Page
Telephone: 03001231567
Email: procurement.team@abri.co.uk
Website: https://www.abri.co.uk/
Region: UKJ35 - South Hampshire
Organisation type: Public authority - sub-central government