Section one: Contracting authority
one.1) Name and addresses
Bristol City Council
Bristol City Council, P O Box 3176
BRISTOL
BS3 9FS
Contact
User Charlotte Smart
procurement.support@bristol.gov.uk
Telephone
+44 0
Country
United Kingdom
Region code
UKK - South West (England)
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Help When You Need It: Learning Disability and Neurodivergence
Reference number
DN777505
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
A preventative community support service that offers short-term, outcome-focused, and strengths-based support in the community for People with Learning Disabilities and/or People with Neurodivergence (primarily within their own home but also in the community or the Supplier’s premises). As a preventative service, HWYNI aims to prevent, reduce, and delay the need for long-term care and support.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,387,396.35
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
A preventative community support service that offers short-term, outcome-focused, and strengths-based support in the community for People with Learning Disabilities and/or People with Neurodivergence (primarily within their own home but also in the community or the Supplier’s premises). As a preventative service, HWYNI aims to prevent, reduce, and delay the need for long-term care and support.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-029302
Section five. Award of contract
Contract No
DN777505
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 September 2025
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
KeyRing Living Support Networks
London
Country
United Kingdom
NUTS code
- UKK - South West (England)
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,387,396.35
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court
London
Country
United Kingdom