Section one: Contracting authority
one.1) Name and addresses
Financial Services Compensation Scheme
Beaufort House, 15 St. Botolph Street
London
EC3A 7QU
Telephone
+44 2073758175
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.delta-esourcing.com/delta
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
FSCS498 Public Relations, Public Affair and Stakeholder Relations
two.1.2) Main CPV code
- 79416000 - Public relations services
two.1.3) Type of contract
Services
two.1.4) Short description
FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.
The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;
•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.
•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities
The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,645,833.5
two.2) Description
two.2.2) Additional CPV code(s)
- 79416100 - Public relations management services
- 79416200 - Public relations consultancy services
- 79416000 - Public relations services
- 79112100 - Stakeholders representation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
FSCS requires the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.
The supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;
•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.
•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities
The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)
two.2.5) Award criteria
Quality criterion - Name: Partnership and Account Management / Weighting: 10.5
Quality criterion - Name: Strategic Counsel and Reputational Management / Weighting: 14
Quality criterion - Name: External Monitoring / Weighting: 10.5
Quality criterion - Name: Raising Awareness of FSCS / Weighting: 14
Quality criterion - Name: Service Quality and Measurement / Weighting: 10.5
Quality criterion - Name: Presentation – Crisis Communications / Weighting: 10.5
Cost criterion - Name: Fixed Management Fee for Account Management / Weighting: 24
Cost criterion - Name: Blended Rate Card for Project Staff / Weighting: 6
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/E4C235G896
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-014434
Section five. Award of contract
Contract No
FSCS498
Title
FSCS498 Public Relation, Public Affairs & Stakeholder Management Support
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
27 March 2025
five.2.2) Information about tenders
Number of tenders received: 19
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hanover Communications International Ltd
Riverside House, 2A Southwark Bridge Road,
London
SE1 9HA
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
03559699
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,645,833.35
Total value of the contract/lot: £1,645,833.35
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=941775773 GO Reference: GO-2025103-PRO-32620321
six.4) Procedures for review
six.4.1) Review body
Financial Services Compensation Scheme
Beaufort House, 15 St. Botolph Street
London
EC3A 7QU
Telephone
+44 2073758175
Country
United Kingdom