Contract

MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service (952)

  • Mayor's Office for Policing and Crime

F03: Contract award notice

Notice identifier: 2025/S 000-061944

Procurement identifier (OCID): ocds-h6vhtk-04c56e (view related notices)

Published 2 October 2025, 7:06pm



Section one: Contracting authority

one.1) Name and addresses

Mayor's Office for Policing and Crime

169 Union Street

London

SE1 0LL

Email

MOPACProcurement@mopac.london.gov.uk

Telephone

+44 7777777777

Country

United Kingdom

Region code

UKI - London

Internet address(es)

Main address

https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

MOPAC London Victim and Witness Service: Pan-London Domestic Abuse Service (952)

Reference number

MOPAC 952

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

The procurement of a commissioned service to support Domestic Abuse victims impacted by crime in London.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £29,250,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKI - London
Main site or place of performance

LONDON

two.2.4) Description of the procurement

The procedure was conducted under the Light Touch Regime and broadly followed the process for a Competitive Procedure With Negotiation.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Cost criterion - Name: Price / Weighting: 0

two.2.11) Information about options

Options: Yes

Description of options

The initial contract period is for 36 months at a value of £12,500,000 with the first 6 months reserved for mobilisation.

Two further 12 month extension periods are available at a value of £5,000,000 each, exercised at the discretion of the MOPAC.

There is also the capacity to increase the contract value by £6,750,000 should additional funding become available, at the discretion of the MOPAC.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Competitive procedure with negotiation

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2024/S 000-039513


Section five. Award of contract

Contract No

MOPAC 952

Title

London Victim and Witness Service: Pan-London Domestic Abuse Service

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

18 August 2025

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Victim Support

Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons

Cardiff

CF3 5EA

Country

United Kingdom

NUTS code
  • UKL22 - Cardiff and Vale of Glamorgan
National registration number

298028

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £12,500,000

Total value of the contract/lot: £12,500,000


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=968614107 GO Reference: GO-2025102-PRO-32606235

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

London

WC2R 1DH

Country

United Kingdom