Scope
Reference
itt_107
Description
Care Navigators work closely with City of London Adult Social Care (ASC), the Duty Hospital, and other partners in Health & Social Care to support individuals in the hospital and ensure they are discharged safely. The aim is to reduce/narrow hospital re-admittance as part of the prevention agenda of the Care Act 2014 and to provide information & advice referrals to relevant agencies and partners who would support the individual after discharge. The contract is likely to provide one full-time post.
Contract 1. Care Navigator Service
Supplier
Contract value
- £232,976.60 excluding VAT
- £279,571.92 including VAT
Below the relevant threshold
Award decision date
27 August 2025
Earliest date the contract will be signed
2 October 2025
Contract dates (estimated)
- 1 November 2025 to 31 October 2027
- Possible extension to 31 October 2029
- 4 years
Description of possible extension:
Optional 2 years extension
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Information about tenders
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 3 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Supplier
Imago Community
John Spare House, 17-19 Monson Road
Tunbridge Wells
TN1 1LS
United Kingdom
Email: liz.james@imago.community
Region: UKJ46 - West Kent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Contract 1. Care Navigator Service
Contracting authority
The Mayor and Commonalty and Citizens of the City of London
- Public Procurement Organisation Number: PYQD-1693-MYXR
PO Box 270
City of London
EC2P 2EJ
United Kingdom
Contact name: Mohammad Mostafa
Telephone: 020 7332 3819
Email: CityProc.Operations@cityoflondon.gov.uk
Website: https://www.cityoflondon.gov.uk
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - sub-central government