Scope
Description
The BBC is seeking to award a contract to an organisation to provide a Remote GP service for UK based employees, continuing and fixed term contracted staff to be able to arrange and have a personal medical consultation, remotely, with a registered UK GP, either online or by phone. The service should allow appointments to be booked in advance by phone or through an online platform (app/web enabled) and to be able to have those appointments by phone and/or online (app/web enabled) at the individuals preference.
Total value (estimated)
- £650,000 excluding VAT
- £780,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 February 2026 to 31 January 2029
- Possible extension to 31 January 2031
- 5 years
Description of possible extension:
2 additional optional annual extension
Main procurement category
Services
CPV classifications
- 85121100 - General-practitioner services
Contract locations
- UK - United Kingdom
Participation
Legal and financial capacity conditions of participation
Refer to ITT
Technical ability conditions of participation
Refer to ITT
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
27 October 2025, 2:00pm
Submission type
Tenders
Tender submission deadline
3 November 2025, 2:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
24 November 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Cost | Cost | 60% |
| Quality | Quality | 40% |
Other information
Payment terms
30 days from receipt of valid invoice
Description of risks to contract performance
Service Level Agreement contained within the Contract. Please see ITT for more details.
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Competitive flexible procedure description
Invitation to Submit initial tender followed by Best and Final Offer process
Justification for not publishing a preliminary market engagement notice
Official Market Engagement has not been undertaken for this procurement as the service provision required is believed to be well-established in the market place.
Contracting authority
BBC (British Broadcasting Corporation)
- Public Procurement Organisation Number: PJRB-3233-GTQL
Broadcasting House, Portland Place
London
W1A 1AA
United Kingdom
Email: no_reply@bbc.co.uk
Website: http://www.bbc.co.uk/supplying/
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government