Section one: Contracting authority
one.1) Name and addresses
NHS Devon Integrated Care Board (ICB)
Devon
PL6 5FL
Country
United Kingdom
Region code
UKK4 - Devon
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
https://health-family.force.com/s/Welcome
one.1) Name and addresses
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB)
Cornwall & Isles of Scilly
PL31 2FR
Country
United Kingdom
Region code
UKK3 - Cornwall and Isles of Scilly
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
https://health-family.force.com/s/Welcome
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Devon and NHS Cornwall & Isles of Scilly Integrated Care Boards Mandatory Dental Services, Urgent Care & Stabilisation
Reference number
C387223 / WA18301
two.1.2) Main CPV code
- 85130000 - Dental practice and related services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Devon and NHS Cornwall & Isles of Scilly (IOS) Integrated Care Boards (ICBs) are seeking providers who have the capability and capacity to deliver Mandatory Dental Services (MDS), Urgent Care and Stabilisation across Devon and Cornwall & IOS.
The procurement is divided into the following Lots:
Lot 1 - Plymouth South & West: (54,000 UDAs)
Lot 2 - Torquay & Paignton: (33,000 UDAs)
Lot 3 - Barnstaple, Bideford & Ilfracombe: (22,000 UDAs)
Lot 4 - Barnstaple, Exeter, Torbay & Plymouth: Out of Hours (OOH) (5,222 appointments)
Lot 5 - Central Cornwall: Truro (18,000 UDAs)
Lot 6 - Central Cornwall: Newquay (18,000 UDAs)
Lot 7 - West Cornwall (18,000 UDAs)
Lot 8 - North & East Cornwall (18,000 UDAs)
Bidders can bid for any combination of Lots and don't have to bid for the full UDA value. More information on this and how Lots could be awarded to multiple providers is included in Part C Bid Evaluation of the Invitation to Tender instructions.
The aims of this procurement are:
• To improve oral and general health by increasing access to NHS dental services.
• To ensure equity and consistency of provision, with a focus on vulnerable adults, children, and patients with additional needs (including bariatric access up to 227kg).
• To reduce inequalities in access to dental care through targeted services for high-need populations.
• To meet the national mandate for urgent dental care by ensuring patients have timely, compassionate access, including via NHS 111 and dental helplines, both within and outside working hours.
• To provide equitable, accessible, cost-effective stabilisation services to reduce repeat urgent care attendances and support patients without access to a routine NHS dentist.
• To ensure urgent care services are patient-centred, prioritising those in pain or with clinical need, and delivering care in the right place at the right time.
• To refer patients to other NHS services as appropriate, in line with local protocols and guidance.
• To promote overall health and wellbeing in line with Making Every Contact Count.
The Contracts will be for an initial term of 7 years with an option to extend for a further 2 years at the sole discretion of the Commissioner.
The UDA rate for this procurement will be £40 and the maximum annual contract values are as follows:
Lot 1 - Plymouth South & West: £2,160,000
Lot 2 - Torquay & Paignton: £1,320,000
Lot 3 - Barnstaple, Bideford & Ilfracombe: £880,000
Lot 4 - Barnstaple, Exeter, Torbay & Plymouth - Out of Hours: £657,972
Lot 5 - Central Cornwall - Truro: £720,000
Lot 6 - Central Cornwall - Newquay: £720,000
Lot 7 - West Cornwall (exact locations to be confirmed): £720,000
Lot 8 - North & East Cornwall (exact locations to be confirmed): £720,000
The Commissioner will be contracting for the services using the Standard clauses for a Personal Dental Services (PDS) agreement. Successful providers have the right to request a conversion from Personal Dental Services (PDS) to General Dental Services (GDS) contract after 3 years of the initial contract term.
Interested parties who wish to take part in the procurement are invited to take part in an Invitation to Tender (ITT) process, based on the competitive (open) procedure and designed to identify the most economically advantageous tender and therefore determine the incoming provider.
All ITT responses must be returned by 12 noon on 28th October 2025, at the latest.
This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
two.1.5) Estimated total value
Value excluding VAT: £71,081,748
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Plymouth, South & West
Lot No
1
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK41 - Plymouth
two.2.4) Description of the procurement
Lot 1 covers Plymouth South & West. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value during the initial term is £15,120,000
The maximum contract value including the optional 2-year extension is £19,440,000
The maximum annual UDA is 54,000 but this may be split across multiple providers if necessary .
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £19,440,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Torquay & Paignton
Lot No
2
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK42 - Torbay
two.2.4) Description of the procurement
Lot 2 covers Torquay and Paignton. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value of the initial 7-year term is £9,240,000
The maximum contract value including the optional 2-year extension is £11,880,000
The maximum annual UDA is 33,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £11,880,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Barnstaple, Bideford & Ilfracombe
Lot No
3
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK43 - Devon CC
two.2.4) Description of the procurement
Lot 3 covers Barnstaple, Bideford & Ilfracombe. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value of the initial 7-year term is £6,160,000
The maximum contract value including the optional 2-year extension is £7,920,000
The maximum annual UDA is 22,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £7,920,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH)
Lot No
4
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
two.2.4) Description of the procurement
Lot 4 covers Barnstaple, Exeter. Torbay & Plymouth: Out of Hours (OOH). Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value of the initial 7-year term is £4,605,804
The maximum contract value including the optional 2-year extension is £5,921,748.
This lot is to cover 5,222 OOH appointments per year.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £5,921,748
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Central Cornwall: Truro
Lot No
5
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK30 - Cornwall and Isles of Scilly
two.2.4) Description of the procurement
Lot 5 covers Central Cornwall: Truro. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value for the 7-year initial term is £5,040,000
The maximum contract value including the optional 2-year extension is £6,480,000
The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £6,480,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Central Cornwall: Newquay
Lot No
6
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK30 - Cornwall and Isles of Scilly
two.2.4) Description of the procurement
Lot 5 covers Central Cornwall: Newquay. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value for the initial 7-year term is £5,040,000
The maximum contract value including the optional 2-year extension is £6,480,000
The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £6,480,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
West Cornwall
Lot No
7
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK30 - Cornwall and Isles of Scilly
two.2.4) Description of the procurement
Lot 5 covers West Cornwall. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value for the initial 7-year term is £5,040,000
The maximum contract value including the optional 2-year extension is £6,480,000
The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £6,480,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
North & East Cornwall
Lot No
8
two.2.2) Additional CPV code(s)
- 85130000 - Dental practice and related services
two.2.3) Place of performance
NUTS codes
- UKK30 - Cornwall and Isles of Scilly
two.2.4) Description of the procurement
Lot 5 covers North & East Cornwall. Please refer to the lot data sheet included within the tender documents for more information.
The maximum contract value for the initial 7-year term is £5,040,000
The maximum contract value including the optional 2-year extension is £6,480,000
The maximum annual UDA is 18,000 but this may be split across multiple suppliers if necessary.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 90
Cost criterion - Name: Finance / Weighting: 10
two.2.6) Estimated value
Value excluding VAT: £6,480,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
Yes
Description of renewals
Subject to renewal at the end of the initial contract term
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-045301
four.2.2) Time limit for receipt of tenders or requests to participate
Date
28 October 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
28 October 2025
Local time
12:15pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: Re-procurement at the end of the contract term
six.3) Additional information
Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.
Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.
If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.
A prior information notice was published in relation to this procurement in August 2025, in order to facilitate early engagement with potential providers. Please note that this previous notice was an information gathering exercise rather than a call for competition in its own right. Although those who responded to that notice may be advised that this contract notice has been published, there will be no process exemptions or preferential treatment afforded to any parties who expressed an interest at that stage.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and The Procurement Act 2023 do not apply to this award.
six.4) Procedures for review
six.4.1) Review body
NHS Devon ICB and NHS Cornwall & IOS ICB
Devon/Cornwall
PL6 5FL / PL31 2FR
Country
United Kingdom