Scope
Reference
PQ0641
Description
Birmingham City Council (the Council) is seeking to appoint an organisation for the provision of Tourism & Hospitality Skills Bootcamp Pilot.
It has been identified by VisitEngland (the national tourist board) that one of the most significant challenges faced by tourism businesses is the recruitment and retention of staff. This was heightened by the impacts of COVID-19 and with the UK leaving the European Union. Considering tourism businesses' ability to recruit staff, the lack of foundational people skills is perceived as the biggest challenge tourism businesses face. This was closely followed by management and leadership skills, when it comes to businesses' ability to deliver good service. Working with volunteers is another area that could be improved as some parts of the tourism sector are reliant on them.
The Council is looking for a suitably qualified and experienced organisation to develop and pilot test a five-day tourism and hospitality skills bootcamp for two cohorts.
1. Employees working in the sector are seeking to upskill and take on management or supervision responsibilities.
2. Individuals who are not in employment, education or training seeking to enter the sector.
The contract for the services will commence in November 2025 and will be in place for a period of 5 months.
The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be able to log on which will enable you to download all relevant quotation documentation.
If you are unable to register with In-tend or have any questions or problems on how to use this web site please email us at: cps@birmingham.gov.uk
Your completed quotation submission should be returned by noon on 27th October 2025 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc
Total value (estimated)
- £80,000 excluding VAT
- £100,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 24 November 2025 to 31 March 2026
- 4 months, 7 days
Main procurement category
Services
CPV classifications
- 72212931 - Training software development services
- 75125000 - Administrative services related to tourism affairs
- 80000000 - Education and training services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80521000 - Training programme services
- 80522000 - Training seminars
- 80531200 - Technical training services
- 80570000 - Personal development training services
Contract locations
- UKG31 - Birmingham
Submission
Enquiry deadline
20 October 2025, 11:59pm
Tender submission deadline
27 October 2025, 11:00am
Submission address and any special instructions
This Request for Quotations is being issued using the Council's e-tendering system 'In-tend' and organisations must ensure that they are registered users. The procurement process will be managed using this system and therefore all bids must be submitted by Tenderers via the 'in-tend' system. https://in-tendhost.co.uk/birminghamcc Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function and you should not contact any individual directly either by email or by telephone. If you are already a registered user, you do not have to re-register. If you are unable to register with in-tend or are experiencing difficulties, please email the etendering@birmingham.gov.uk. Deadline for request for quotation is noon on 27th October 2025.
Tenders may be submitted electronically
Yes
Award criteria
The award criteria carries a total weighting of 100%, this is split between the following sections: The overall weighting for the quality criteria is 90%. The overall weighting for the price is 10% For full details please refer to the procurement documents.
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Birmingham City Council
- Public Procurement Organisation Number: PCJJ-4826-QMLZ
Council House, 1 Victoria Square
Birmingham
B1 1BB
United Kingdom
Contact name: Commercial and Procurement Services
Email: etendering@birmingham.gov.uk
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government